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Good evening everyone!!


I just wanted to let ya'll know that for Backers who ONLY pledged for the smaller merch (stickers, enamel pins, charms, etc.) your items have been packed and shipped! You should've received an email from Backerkit containing your tracking number/information!! 😊💖💖


👉 Those who ordered stickers only will not be receiving tracking as those were shipped in an envelope with a Forever Stamp.


👉 For Domestic/within the USA Orders you should expect your package within 1-2 weeks!!


👉 International Orders should be arriving within 2-4 weeks!!


If your Order arrives and there are issues please be sure to email me at [email protected] with your Backerkit name and email and we can sort it out together!


The Boba Buddy bag samples have also arrived and I will be taking photos of them this weekend and posting another Update to share them with you!!


Thank you so so much for your support and patience, it means so much to me and I am so excited for ya'll to receive your items!! For some packages I may have accidentally forgotten to include a business card so if you want my social media, etc. here's my website 👉 https://servalsurf.carrd.co/


⭐ Posting your goodies n' tagging me online would be so amazing, I'd love to see your hauls! ⭐


Love,
Benji

Good afternoon everyone!!


I just wanted to let you know that the Poll for the Rainbow Tiger Boba Buddy bag ended last week and it looks like a majority of ya'll still want to get the bag regardless of the face edits!! 😊💖💖 Thank you so much for your support and kind comments, I truly appreciate it!! I have given my manufacturer the green light to start working on the sample so hopefully we'll be getting sample photos ASAP!


I still have no issue with sending refunds to the few who wanted a refund so if you're interested in one please email me at [email protected] with your Backerkit name + email and we can discuss it further!!


I also wanted to let ya'll know that I will be locking addresses on your Surveys soon. You will have 48 hours to make any address changes on your Surveys before they lock permanently. If you've moved or just want them sent elsewhere be sure to make those changes! You will receive an email notifying you of this.


Once addresses are locked I will continue onward to shipping the smaller items to Backers (who only pledged for small items and not bags)! I am sorry for the minor delay! I had a convention I vended at earlier this month and I've just been resting from it since then (I am very much an introvert and need to rest and recover after each con lol)!!


Thank you all so so much for being so patient!! I will be posting another Update once all of the smaller items have been mailed. Remember: car peeker sticker-only pledges will be sent via envelope without tracking!! Everything else like pins and charms will be sent with tracking, thank you!


Love,
Benji

Hello everyone!!


It has taken awhile for my manufacturer and I to come to a conclusion of the Rainbow Tiger bag’s face design. When I first sent my manu the bag concept artwork they told me it was do-able but unfortunately as we came closer to producing the sample they informed me that the face was too complicated and needed to be edited.


I apologize for this situation and for the wait on this Update. Sadly this decision was out of my control and was unexpected. Here is the updated design:

I understand that this is a pretty drastic difference from the original design so I wanted to offer my lovely Backers the option:


🧋 Would you rather receive this newly edited Rainbow Tiger Boba Buddy bag OR would you rather receive a refund for the bag?


👉 Please note that if you want to receive the bag that the sample hasn’t been started yet (as the edits have been recently discussed/finalized) and there would be an additional wait for the sample to be made, and the bulk order made/shipped to me.


There are no hard feelings if you prefer to receive a refund. I completely understand that the new design is very different from the original you were promised when you placed your orders, and therefore you may not like the bag anymore and prefer your money back!!


Please only vote in the Poll IF you ordered a Rainbow Tiger bag!! If the majority of people want a refund I will not be placing the bulk order for the bag and the sample payment I made for the Rainbow Tiger will go towards a different project instead. Refunds would be sent immediately. The Poll ends September the 12th (this Saturday) @ noon EST.


If the majority of Backers WANT the bag regardless of the edits I will give my manufacturer the green light to start making the sample, and a bulk order will be placed once it’s finished. However if you’d still like a refund feel free to email me at [email protected] with your BackerKit name and email. I will do my best to accommodate to everyone! 💖💖


Thank you so so much for your patience while we await news for this bag. I’m so sorry it’s taken so long for a sample to be started/done but because the manufacturer needed edits there were delays.


I really appreciate your support on this project. I was on a trip this past weekend to vend at a convention but now that I’m back I will be starting to pack and ship smaller Rewards off to ya’ll!! If you ordered any of the smaller merch like enamel pins and charms you will be receiving a Backerkit email with tracking information for your package. If you ordered ONLY stickers they will be mailed in an envelope with no tracking.


Thank you so much for your support. If you have any input or thoughts regarding this Update please comment below!


Love,
Benji 

Good evening everyone!! I just wanted to post a lil Update!!


My manufacturer and I are still discussing the Rainbow Tiger bag's face, my apologies!! This bag is by far the most detailed design of the bunch so unfortunately it's taking awhile to really nail down the final design while remaining true to the aesthetic and vibe of the original design. I will be posting the revisions as soon as we have figured it out! Thank you all so so much for being so patient! 💖💖


I have also noticed that some Backers' cards did not go through and process the payment for shipping/added-on items. Backerkit should be emailing you reminders to update your card information for this but I wanted to make an Update reminder as well!!


👉 PLEASE be sure to check your card information on your Surveys. If your final payment for shipping and added-on items does not process and I do not receive it unfortunately I will not be able to ship out your pledge items and you will not be able to receive them!! 😭


Once I receive the funds I will be locking addresses on your Surveys so that I may continue onward to start shipping out the small items (for those who pledged for only small items). You will receive a Backerkit email 48 hours in advance so that you can make edits to your address on your Survey in the event that you've moved, etc.!!


If you have any issues, questions, or concerns you need a response to please be sure to email me at [email protected] so we can figure out a solution together!


I really appreciate all of your support and patience! It means so so much to me!! 💖💖


Love,
Benji

Good afternoon everyone!!


I wanted to address some concerns that were brought up in my last Update. Unfortunately an update on the Rainbow Tiger Boba Buddy bag was not included in that recent post and I am very sorry for that. I was so so excited to have received the stickers in the mail and have the last of the smaller merch items in my hands that it slipped my mind. I will be doing better to be more consistent with updates regarding EVERYTHING in this project in the future and I truly appreciate any and all feedback sent my way 💖


The Rainbow Tiger Boba Buddy sample bag was ordered awhile ago and my manufacturer and I have been grinding out the details together since. I 100% take full responsibility that it took awhile for me to be able to order the sample. There were multiple outside factors at play for that (mental health, convention prep/trips, moving homes, and the financial strains after having moved and the house not being in tip-top shape) and it took way longer than I wanted and originally anticipated.


The Rainbow Tiger bag is my most complicated bag yet design-wise and my manufacturer and I have been working on what will and what won't work for the physical bag. My manufacturer had originally told me everything was doable when I first sent them the design but as we are closer to physically making the sample we have found there are some problems that need solving. The face of the tiger is going to have to be simplified unfortunately but I am working with my manu to try to preserve the original design/idea for the bag. It's because of this back and forth that there hasn't been any sample photos/updates yet.


I understand the concern on the delays and miscommunications, especially with the recent Update about Backers being charged for their shipping/additional items. Backerkit recommends that creators only charge their Backers for these payments when they are ready to start shipping out the merchandise. Because I have all of the smaller items ready (and some Backers only pledged for the smaller items) I had decided to go ahead and make this charge. I didn't want these Backers to have to wait months for the bags to be completed and in my hands, when they did not pledge for a bag. All Backers were given a 48 hour heads-up (from Backerkit, you should've received an email about this) before this charge was going to be made. Right now, as this post is being made, you should not have been charged yet but it is scheduled to happen within the upcoming days.


In hindsight I realize I should've only charged those who pledged for smaller items rather than everyone and I apologize for that mistake. Sadly at this point I cannot undo it.


👉 In light of this Update if you don't want to wait for the Rainbow Tiger bag sample to be completed (and the bags made) please email me at [email protected] to discuss a refund (please include your Backerkit email and name)!! There are no hard feelings and I take full responsibility for the delays and lack of communication regarding this bag design.


I will be posting an Update once my manufacturer and I have fully come to a conclusion on the Rainbow Tiger's plush face design. If the edits are not exactly what you want you're completely free to email me for a refund as mentioned above.


I hope I have answered some of your questions in this post. If you have any other questions, comments, or feedback you'd like to share please feel free to add them in the comments of this post! 💖💖 Thank you so so much for your support and love on this project, it means so much to me and I am so excited to get the samples in the mail and the bulk order in my hands.


The Frog, Raccoon, Fawn, Wolf, Bat, and Calico Cat bags have been fully paid for in advance and I am just waiting for my manufacturer to send me the samples so I can give them the full go-ahead to start the mass production.


Thank you so much!


Love,
Benji