Frequently Asked Questions
Find answers to your questions
Project FAQ
After the campaign ends, you will be presented with a survey where you will choose either to receive a physical copy of the Valdeer miniature in plastic or a plastic bookmark! The $3 credit will be applied to your account (which can be applied for shipping or taxes/duties if applicable!)
The book and rewards are all finished and we are just waiting for the end of the campaign. We will likely fulfill this summer! The pledge manager will be open for about a month or two after the campaign ends and we will ship very shortly after that.
For this campaign, we have author signed bookplates as an addon and as part of the all-in reward. You can addon those to your pledge. For straight signed copies, we do not have a place for this specific campaign, but for the 2nd book in the series of Rob's books, we will likely have a signed book pledge level next time. Logistically due to where we fulfill from and where Rob lives, it makes it a little difficult! We plan to do it in the future though and, for now, the signed bookplates will be a great substitute!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.