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Space Penguin Ink, LLC
over 1 year ago
Books are here, waiting for zines and shipping will begin!
Hello everyone, we hope your week is going well! Just dropping in to say that all of the books have arrived and they are absolutely lovely! We are waiting just a couple more days for extra copies of The Bloom and Investigators to arrive and shipping will then commence! We are going to get right down to it this week (debbie has most of them packed already) and should be taking everything to the post by the end of the weekend. Cheers as always and thanks for sticking with us!
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Space Penguin Ink, LLC
almost 2 years ago
Charging Cards This Week
Hello everyone! Just a quick note that we are charging cards this week. You will shortly receive a notice that your card will be charged for shipping, and if you are a pre-order backer you will be charged for your pre-order plus shipping. Thanks!
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Space Penguin Ink, LLC
almost 2 years ago
Locking Orders. Charging Cards Soon!
Hello everyone. Just a quick note that we are Locking Orders with a 48 hour notice. This means you have 48 hours to make changes to your order, address, and card on file. After that we will Charge Cards. Thanks for you attention and patience. Cheers!
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Space Penguin Ink, LLC
almost 2 years ago
Digital Downloads on the Way!
Hello everyone, and thank you for your patience with a second update in the same week. We would normally not do so but we are excited to let you all know that your digital downloads are hitting your inboxes soon. They have all been sent and you should be able to find them inside your BackerKit account. If you run into problems, check this link and you will find help. If you still can't get to them, please email [email protected] and we will look into it for you.
Digital Downloads Help Link
Do note that some of you will get multiples of the same file. When we release digital files we blanket backers to make sure everyone has access to everything. This is a feature, not a bug.
Okay, until next week when we charge cards and lock orders, thanks as always for your support!
Cheers!
Digital Downloads Help Link
Do note that some of you will get multiples of the same file. When we release digital files we blanket backers to make sure everyone has access to everything. This is a feature, not a bug.
Okay, until next week when we charge cards and lock orders, thanks as always for your support!
Cheers!
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Space Penguin Ink, LLC
almost 2 years ago
Books printed and in transit to warehouse! Charging cards soon!
Hello everyone, we hope your week is going well! We have a couple of quick hits and we'll be on our way!
First up is a note that the books have been printed and are currently in transit to our warehouse. We'll keep everyone posted with more info along the way. We're super excited to get these out to you as quickly as possible!
Second, this is a note that we will be locking orders and charging cards on August 20th. You have 8 days to make any corrections to your mailing address and to get your cards updated if need be. This will ensure that we can get packaging supplies ordered quickly and have them ready to go once the books land here.
First up is a note that the books have been printed and are currently in transit to our warehouse. We'll keep everyone posted with more info along the way. We're super excited to get these out to you as quickly as possible!
Second, this is a note that we will be locking orders and charging cards on August 20th. You have 8 days to make any corrections to your mailing address and to get your cards updated if need be. This will ensure that we can get packaging supplies ordered quickly and have them ready to go once the books land here.
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Space Penguin Ink, LLC
almost 2 years ago
Smoke Test and Surveys
Hello everyone, we hope your week is going well!
Today is another milestone for us, as we will be sending out our Smoke Test to a small section of backers, to make sure everything will run smoothly on the BackerKit Pledge Manager end of things. Roughly 5% of you will receive an email from BackerKit PM asking you to complete your backer survey.
If you haven't used BackerKit before, don't worry, it's a simple setup. If you run into trouble, please check all of the super helpful information found at this link (BackerKit backer help). If you are still running into trouble, please email [email protected] with your backer name and email address, and we will help you get sorted.
Very important: your surveys will be sent to the email address that you backed the crowdfund with, so if you used an Apple ID you will need to check that email.
In the survey you will be able to purchase add-ons of extra copies of Hungry Hollow, The Bloom, and Investigators. All of your pledged items will automatically appear in your cart, but you can add extras if you so desire. You will also pay for shipping at this time, so have your address handy. We will not be locking orders or addresses until closer to time to ship, so you will be able to login up until we lock those orders and addresses if you need to change them for any reason.
Today is another milestone for us, as we will be sending out our Smoke Test to a small section of backers, to make sure everything will run smoothly on the BackerKit Pledge Manager end of things. Roughly 5% of you will receive an email from BackerKit PM asking you to complete your backer survey.
If you haven't used BackerKit before, don't worry, it's a simple setup. If you run into trouble, please check all of the super helpful information found at this link (BackerKit backer help). If you are still running into trouble, please email [email protected] with your backer name and email address, and we will help you get sorted.
Very important: your surveys will be sent to the email address that you backed the crowdfund with, so if you used an Apple ID you will need to check that email.
In the survey you will be able to purchase add-ons of extra copies of Hungry Hollow, The Bloom, and Investigators. All of your pledged items will automatically appear in your cart, but you can add extras if you so desire. You will also pay for shipping at this time, so have your address handy. We will not be locking orders or addresses until closer to time to ship, so you will be able to login up until we lock those orders and addresses if you need to change them for any reason.
After the Smoke Test is out and completed, and we have identified and addressed any concerns, the remainder of the surveys will go out to the rest of backers.
Very important (so important that we're reiterating it): after exhausting the list of backer-related questions at this link (BackerKit backer help), if you have any trouble with managing your pledge, please email [email protected] with your backer name and email address, and we will help you get sorted. This is the best way to ensure smooth service.
For those of you who didn't back, you are also able to make pre-orders now by using this link:
HUNGRY HOLLOW PRE-ORDER STORE
Thanks again to all wonderful backers and followers. We've sent the (quite large) print run order in and it is getting prepped, and we are excited to get these surveys out to you now!
Very important (so important that we're reiterating it): after exhausting the list of backer-related questions at this link (BackerKit backer help), if you have any trouble with managing your pledge, please email [email protected] with your backer name and email address, and we will help you get sorted. This is the best way to ensure smooth service.
For those of you who didn't back, you are also able to make pre-orders now by using this link:
HUNGRY HOLLOW PRE-ORDER STORE
Thanks again to all wonderful backers and followers. We've sent the (quite large) print run order in and it is getting prepped, and we are excited to get these surveys out to you now!
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PROJECT UPDATE
Space Penguin Ink, LLC
CREATOR
about 2 years ago
Project Update: And we are funded! Thank you everyone!
Hello everyone, and thank you so much for helping us reach our initial funding goal! This is our first time using Crowdfunding by BackerKit, and we're pleased with the results! We also know that our initial funding goal was a larger ask than some have done before, so we doubly thank you all for taking a risk on us.
We're headed for our first stretch goal, which will be a ribbon for the book. We are setting up a poll shortly to let you, the backers, decide what color it should be, black or yellow. Everyone likes the classic black ribbon in their reading material, but we thought we would offer the option of highlighting some of the more somber yellows in Amanda Lee Franck's amazing cover art.
Also, Jarrett from Space Penguin Ink will be on The Weekly Scroll next Friday, June 14th, to discuss the book and all things Space Penguin. You can catch new and old episodes of The Weekly Scroll right here on their Youtube channel. Hosts Ryan and Hunter discuss the latest and greatest in ttrpg offerings from publishers great and small. Space Penguin Ink is lucky to be featured once a month on Not Cat Chats, so tune in to learn more!
We'll be back early next week with the poll and some sneak peaks from the book!
CHEERS!
We're headed for our first stretch goal, which will be a ribbon for the book. We are setting up a poll shortly to let you, the backers, decide what color it should be, black or yellow. Everyone likes the classic black ribbon in their reading material, but we thought we would offer the option of highlighting some of the more somber yellows in Amanda Lee Franck's amazing cover art.
Also, Jarrett from Space Penguin Ink will be on The Weekly Scroll next Friday, June 14th, to discuss the book and all things Space Penguin. You can catch new and old episodes of The Weekly Scroll right here on their Youtube channel. Hosts Ryan and Hunter discuss the latest and greatest in ttrpg offerings from publishers great and small. Space Penguin Ink is lucky to be featured once a month on Not Cat Chats, so tune in to learn more!
We'll be back early next week with the poll and some sneak peaks from the book!
CHEERS!
Previously backed this creator's crowdfunding project
Bronze
Engaged with this project 3+ times 🌟
15+ projects backed in 2024
Sorry, couldn't figure out how to contact you directly about this? Feeling a bit dumb cos I only just found the button to track my reward, but it's been stuck at the same point in the shipping since October apparently. It didn't make it to local couriers so I can't find where to make an inquiry about it or anything? Any help would be appreciated, thanks.
PROJECT UPDATE
Space Penguin Ink, LLC
CREATOR
over 1 year ago
Project Update: Books are here, waiting for zines and shipping will begin!
Hello everyone, we hope your week is going well! Just dropping in to say that all of the books have arrived and they are absolutely lovely! We are waiting just a couple more days for extra copies of The Bloom and Investigators to arrive and shipping will then commence! We are going to get right down to it this week (debbie has most of them packed already) and should be taking everything to the post by the end of the weekend. Cheers as always and thanks for sticking with us!
PROJECT UPDATE
Space Penguin Ink, LLC
CREATOR
almost 2 years ago
Project Update: Charging Cards This Week
Hello everyone! Just a quick note that we are charging cards this week. You will shortly receive a notice that your card will be charged for shipping, and if you are a pre-order backer you will be charged for your pre-order plus shipping. Thanks!
PROJECT UPDATE
Space Penguin Ink, LLC
CREATOR
almost 2 years ago
Project Update: Locking Orders. Charging Cards Soon!
Hello everyone. Just a quick note that we are Locking Orders with a 48 hour notice. This means you have 48 hours to make changes to your order, address, and card on file. After that we will Charge Cards. Thanks for you attention and patience. Cheers!
Community Leaders
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