UPDATE — 3 days later, still no response. Since no one from Steve Jackson Games has bothered to acknowledge this post, let me update my position: I am no longer just walking away. I am now formally requesting a full refund of my $35 pledge through BackerKit's contact form. And while I've had time to dig a little deeper, here's another gem: the shipping rate is the same whether you're getting a softcover or a hardcover. Let me say that again. A lightweight, flexible softcover book is being charged the exact same shipping fee as a rigid hardcover. Same price, same flat rate, as if weight, dimensions, and packaging simply don't matter. That's not a shipping policy, that's a "we couldn't be bothered" policy. Oh, and let's talk about estimates. The campaign page clearly advertised $22 shipping to the EU for one book. What I actually received in my pledge manager? $27 shipping + $1.49 VAT on shipping. That's not an estimate being slightly off. That's a 36% increase, quietly slipped in after the campaign closed and the money was already collected. To summarize: Softcover and hardcover shipped at the same rate? Lazy. $22 advertised, $30+ charged? Misleading. Three days without a single response to a backer raising legitimate concerns? Telling. I have filed a formal refund request. I encourage every European backer reading this to check their own numbers carefully.