Frequently Asked Questions
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Project FAQ
Whoever's at the top of our BackerKit leaderboard when we wrap up gets a free sketch from the Dude! The cool part? You can start earning points right now, even before we officially launch. Here's how BackerKit awards Engagement Points: *Create a discussion: 50 points *Leave a comment: 25 points *Vote on a poll: 10 points *Like something: 5 points We're posting a new poll daily that is only available for backers and expires at noon daily. Pretty simple. Just hang out, chat with us, and see where you land. So... who's it gonna be? Let's see what happens! 🎯 (Note, you must be a backer of a physical level to win)
EARLY BIRD SPECIAL - FIRST 48 HOURS Jump in during the first 48 hours and boom, free print lands in your cart automatically! Everyone gets to choose between keeping it digital, getting it unsigned, or throwing us an extra $10 to have Steve sign it. These are letter-size prints (8.5 x 11 inches) that come protected in a bag and board. And yeah, when we say signed, we mean Steve actually puts pen to paper, no stamps or autopen nonsense. STICKER PARTY AT 100 SHARES Okay, true confession time. This was supposed to be just for our launch party, but we didn't hit our goal, so guess what? Everyone gets a shot at it now! Share the campaign and when we hit 100 shares total, everyone who's pledge when we hit it and is getting physical rewards mailed to them scores a free sticker. Community power, baby! COMPLETE YOUR SURVEY FAST, GET ANOTHER PRINT Here's our thank you for not making us chase you down for your info. Fill out your survey when we send it and we'll hook you up with another print! Same deal as the early bird one. Pick digital, unsigned, or upgrade to signed for $10. Comes bagged and boarded because we're not monsters who let prints get bent in the mail. THE BIG ONE - FREE COMMISSION DRAWING This is totally new and we're pretty excited about it! We're running daily Nexus trivia in our community tab for the whole 3-week campaign. Here's the best part: you get points just for playing along. Don't know the answer? Guess anyway! Wrong answers still count because we just want you hanging out with us. Check the community tab for the leaderboard and see where you stand. The winner gets a black and white marker commission worth $449.99, but if you want to upgrade to something bigger or in a different medium, just ask and we'll work something out.
Each book will have at least 300 pages. Part 1 should contain pages 1-50 and part 2 pages 51-100 with 4-6 or more pages on each page!
USA shipping will be $10-15 depending on the final weight of the book. This covers new boxes, shipping (we usually ship ground, not media), credit card and paying the kid down the street to fold 1,000 boxes and pack your order! We don't like outsourcing and Lynn is a stickler with packing. We had ONE damaged package last campaign out of the 600 we mailed and it was literally run over by a truck. All packages are fully insured and if there's any damage contact us right away.
We invest over $2,000 per project in quality packaging materials because we want your stuff to arrive perfect. But if something goes wrong in transit, contact us immediately—we'll work with you to get a replacement sorted.
We want to ensure you receive your rewards safely and affordably. Here's a breakdown of our shipping policies: Personalized Shipping: For the most accurate and fair pricing, we calculate shipping costs individually based on the weight of your order using USPS rates. International Orders: Due to the current global economic climate and fluctuating international shipping costs, the listed international fees are estimates covering approximately 90% of orders, which may include potential customs and duties. If unforeseen additional costs arise, we will contact you directly to discuss the best options. We appreciate your understanding. Estimated Shipping: (Detailed breakdown in an update: CLICK HERE) THIESE ARE ALL DPP (Direct Duty Paid), so all Taxes and other fees as PREPAID Canada: $45 Spain, Sweden: $55 AT, BE, DK, FI, IT, NL, NO: $50 US CONTINENTAL: $10 AU, NZ, SG: $35 FRANCE: $45 GERMANY: $64 JAPAN: $45 UK/GB: $45 REST OF THE WORLD*: $60 *If your country is not listed and you back the campaign, let us know and we can find which zone you belong to.
We are shooting to ship in early December. Hoping for November, but December we should be wrapping the book up in October and will keep you posted.
We're happy to custom a package for you. Contact us at [email protected] and let us know what you're looking for.
https://help.backerkit.com/article/805-pay-over-time Backers who select Pay Over Time will pay their balance in four monthly payments, beginning after the campaign ends. No additional fees or interest will be applied to your order. Subsequent payments will be charged monthly (note: some payments may be slightly delayed if they land on weekends or holidays). Payments are automatic, and you can update your payment method before future charges. If a payment fails, it will retry 7 days later. If unresolved, the balance will be added to the next scheduled charge. You will not be able to access the pledge manager survey until after you have paid in full.
Once the campaign wraps, you'll get a survey in about 14 days. Fill it out, and we'll be cranking away while you wait. Pro tip: complete your survey quickly for that free print!
As a rule, we don't do refunds—crowdfunding helps us pay for printing upfront, so that money goes to work right away. That said, we're human beings, not robots. If something unusual comes up, reach out and talk to us. We handle things case by case and always try to be fair. The good news? Everything we ship is fully insured. If your package gets lost or damaged, we've got you covered with a replacement. Just let us know and we'll make it right.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.