Frequently Asked Questions
Find answers to your questions
Project FAQ
BackerKit provided this help section on Leaderboards - here is how they work: https://help.backerkit.com/article/802-campaign-leaderboard-for-backers
USPS mail for orders within the UNITED STATES. For all other countries, whichever service has a better value for your area and parcel size. All items are shipped from the UNITED STATES. We are looking at options to consolidate fulfillment to reduce shipping costs for backers. More details will be provided as we get closer to the fulfillment date.
We have a printer near us in the UNITED STATES which means we can get the product fairly fast once it is completed.
All product should be sent out in OCTOBER of 2024. Which could be as early as AUG/SEPT or as late as DEC 2024 depending on a number of production factors. Including, how many stretch goals we achieve, and how productions moves through writing, editing and art.
We are looking at options to consolidate fulfillment to reduce shipping costs for backers. More details will be provided as we get closer to the fulfillment date.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.