Frequently Asked Questions
Find answers to your questions
Project FAQ
Frogtastic Frogs will be shipped from the Netherlands, in Europe. We will comply to the GPSR rules and be able to send to all EU citizens and outside of Europe.
We hope to try and make the Northern Glass Frog a special enamel pin. The plan is to make it a transparent resin enamel pin with some recessed metal with transparent resin on it. It's a tricky new type of enamel pin for me to design but I'll have help to make sure it'll go well. There are chances that the transparent resin parts might have some bubbles in them, which is the risk with these resin enamel pins, but for backers I'll grade and filter those all out and only send the perfect enamel pins.
If that great news happens we will celebrate it with some nice pastry and then check to see if we can perhaps unlock some extra designs. I got ideas for board fillers with small leaves and let's be honest, there are still so many frogs and toads to give a spotlight!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.