Project Update: JULY MINI UPDATE (PART 2) | Declined payments/incomplete surveys notice + Address change deadline
Hello everyone!
Here with another mini update! As mentioned in the previous update, I proceeded with charging the shipping costs for the eligible, non-USA pledges who haven't been charged yet.
Here with another mini update! As mentioned in the previous update, I proceeded with charging the shipping costs for the eligible, non-USA pledges who haven't been charged yet.
If you need to change your address, please let me know within the next 2 business days. On Wednesday (July 15th) I'll start locking the addresses of the above-mentioned pledges so I can proceed to the fulfillment of these same ones. ☺️
Are you moving in the near future?
Please don't worry – I absolutely don't mind holding onto your pledge until you're settled in your new place. Just send me a email to [email protected] so we can discuss this further!
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❌ Declined/Errored Payments
Some pledges are ready to get shipped out, but due to declined/errored payments I'm unable to send them out. Please take a look at this ASAP so I can get your goodies on the way!
Feel free to email me for further assistance if needed.
📝 Reminder to fill in the surveys!
There are still a few backers who haven't filled in their surveys yet. Please make sure to do this ASAP so you can get your rewards too if you pledged for plushies and the ones you want are Cotton and/or Cherry.
If this isn't filled in a timely manner, please keep in mind that I cannot hold onto the products forever. Chances are high that I'll be forced to cancel your pledge and the surplus will eventually get sold in my online shop.
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🇺🇸 USA Pledges – When will I receive my rewards?
As mentioned in the previous update, I'll be shipping out USA pledges at a slower pace and in smaller batches. Tariffs/customs and import fees are being paid out of pocket because covering these costs feels like the right thing to do after this project has been dragging on for so long, and I certainly don't expect the people who supported me and this project to pay more than what was expected of them.
If your pledge contains the Cotton and/or Cherry plushie and you haven't been charged yet for the shipping, please expect to get charged in the next one or two weeks. I'll be shipping out in small batches as mentioned above and will post another mini update when I've done so. ☺️
If you're unable to pay the shipping charges in the upcoming weeks, please send me an email as to when it is possible for you.
For full transparency, I cannot give a guaranteed estimate as to when I'll ship out your pledge since the tariffs/fees all piled together can be very costly (especially for plushies) so I'm trying my best to get things shipped out ASAP since this is an unexpected added expense on my end. Thank you so much for your understanding with this. 🙏
If your pledge contains the Cotton and/or Cherry plushie and you haven't been charged yet for the shipping, please expect to get charged in the next one or two weeks. I'll be shipping out in small batches as mentioned above and will post another mini update when I've done so. ☺️
If you're unable to pay the shipping charges in the upcoming weeks, please send me an email as to when it is possible for you.
For full transparency, I cannot give a guaranteed estimate as to when I'll ship out your pledge since the tariffs/fees all piled together can be very costly (especially for plushies) so I'm trying my best to get things shipped out ASAP since this is an unexpected added expense on my end. Thank you so much for your understanding with this. 🙏
🇺🇸 Can I opt to pay for the tariffs so I can receive my rewards sooner?
Absolutely! Please email me if you don't mind paying these costs (which, depending on the volume and contents on your pledge, should be within a range of around €2 minimum to €10+) so you can get your pledge shipped out sooner. I'll provide a screenshot of the actual calculated costs and we can arrange the payment afterwards.
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That's all for now, thank you so much again for your patience! I wish you a very happy Sunday.
With lots of love,
Swamphy
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That's all for now, thank you so much again for your patience! I wish you a very happy Sunday.
With lots of love,
Swamphy
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