Frequently Asked Questions
Find answers to your questions
Project FAQ
If you pledge in the first 48hrs with any of the tiers that include physical products (Silverguard or higher), we will automatically include these in your pledge. The Badge of Office will only be included in the Supporter tier if you have physical items as Add-ons in the Pledge Manager. Once the campaign ends, we'll ask you to provide a name for the letter to be made out to. This can be your name, your characters name, or the name of a friend you want to convince to play with you!
We will replace any physical item that was damaged or lost due to shipping errors, or that has some kind of manufacturing defect, so long as it is reported before December 2027. Digital files will be sent to the email address designated in the Pledge Manager after the campaign ends. If the files are lost or corrupted, we will resend them to the same email address.
We will refund physical items due to manufacturing defects only if a replacement is not acceptable, and only if the defective item is sent back to us. This ensures we can properly inspect the item and report it to the manufacturer. Digital items will not be refunded. This is because they cannot be meaningfully returned, and don't often suffer manufacturing defects.
We aim to ship physical items by the 31st of October. However, our worst-case estimations has us sending our final batches around December 2026, with those packages arriving by the end of January 2027.
Digital Items will be released the same day that the first physical packages are sent out.
Currently we are shipping to Australia, North America, parts of Europe, the UK, and parts of Asia. If demand in other countries increases, we will look to ship to those places as well, though we cannot make any promises. Shipping fees will be calculated and collected in the Pledge Manager after the campaign ends.
Don't hesitate to reach out to us at [email protected] and we'll see what we can do. If enough people from an area inquire we can look to adding it.
Yes. If you are willing to purchase books in bulk that is fine by me. Got a group of 5 friends who each want their own copy? Merchant is the way to go.
At last estimation it came in around 180 pages. With artwork and layout it will likely balloon out to ~220ish pages. This is also without all of the custom monsters we are adding from this campaign. Final numbers will be provided as they are known. What we can tell you for certain is that the book is letter size, hardcover, and contains everything you need to play for both the players and the Narrator.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.