Terry Herc
CREATOR
15+ projects backed in 2024
15+ projects backed in 2025
about 1 month ago
Project Update: Shipping charges: cancellation and refund options
Hi everyone,
A few backers have raised a fair concern about the campaign's shipping costs. We understand that $30 CAD is a significant charge, particularly along side a $30 CAD reward. We're sorry that it came as an unpleasant surprise.
We are subsidizing the actual shipping costs and capped the amount charged at $15 CAD within Canada and $30 for all other regions. Even with that subsidy, we recognize that the revised cost may not work for everyone.
We will process full or partial refunds to anyone who requests one, no questions asked. Please email us at [email protected] by July 28th 2026 with the subject line Worms Refund Request, and include your name and BackerKit account email address.
Thank you for your patience and understanding,
-Terry Herc
A few backers have raised a fair concern about the campaign's shipping costs. We understand that $30 CAD is a significant charge, particularly along side a $30 CAD reward. We're sorry that it came as an unpleasant surprise.
We are subsidizing the actual shipping costs and capped the amount charged at $15 CAD within Canada and $30 for all other regions. Even with that subsidy, we recognize that the revised cost may not work for everyone.
We will process full or partial refunds to anyone who requests one, no questions asked. Please email us at [email protected] by July 28th 2026 with the subject line Worms Refund Request, and include your name and BackerKit account email address.
Thank you for your patience and understanding,
-Terry Herc
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