Frequently Asked Questions
Find answers to your questions
Project FAQ
Of course! I would love to say it won't be expensive, but I have no control over the rising shipping rates, especially as we go into the holidays. International, even to Canada, has started off at $20 USD or higher. Please keep that in mind, as Backerkit will collect shipping AFTER the campaign ends. That means your pledge level is NOT indicative of the final price of physical goods, which WILL cost to ship.
This is an all-or-nothing sort of collaborative funding campaign. I'm sharing my project with you, something that I want to bring to life. I've set a goal and a deadline, and you, as a backer, are going to help me bring this to life. If we meet our goal, cool, pledges are charged, shipping is handled, and I move forward getting the project completed. If the goal isn't met? No harm, no foul, no charges.
You pledge to me that you want to help me bring this project to life. You choose a tier that you are able to and are comfortable supporting, and you click the buttons. This is going top help bring my project to life and, in most cases, you'll get something in return, and as thank you for your support to bring my dream to life.
I ONLY take your money IF the campaign reaches the funding goal by the end of the campaign. Any pledges are collected at the end IF we meet our goal, not when you pledge. Plan accordingly, because there may be some wait time between pledging and the campaign ending.
Simply put, you're going to receive what you pledged for. At the end, the creator will send along a survey to collect all pertinent information. * Selecting pledge options if / where applicable. * Collect shipping information. * Offer add-ons to your pledge. * Collect shipping fees if / where applicable. That's it. You will receive your survey and all updates to the email you use to pledge with. Any additional funds are collected at the time of the survey.
Just the project creator and the BackerKit Support team can see any pledge or contact information. No one else (other backers, the general public) can see any pledge information or personal details.
Of course! You can make any changes / adjustments to your pledge UNTIL the campaign ends. After the project ends, cancellations or changes are at the creator's whim and may depend on the current status of the project.
Overtime Mode will extend the campaign past its original end time to give any backers a chance to make final pledges. As long as pledges keep coming in, an additional 10 minutes will be added to the end-time of the campaign. If the project goes into Overtime Mode, once a period of 10 minutes without any pledges is reached, the campaign will end.
Well, any questions you have about your pledge or the project, you can check the rest of the FAQ, or reach out to the BackerKit Support Team or the project creator to get your inquiries answered!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.