BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
What are enamel pins, and why should I collect them?
Enamel pins are small, decorative pins that are typically made from metal and filled with colored enamel. Our enamel pins feature a hard enamel finish and are gold plated for durability and a luxurious and shiny appearance. They come in various designs and styles, making them highly collectible for enthusiasts of all ages. People collect enamel pins for several reasons. Firstly, they serve as a form of self-expression, allowing individuals to showcase their interests, hobbies, and personalities by wearing them on clothing, bags, or hats. Additionally, enamel pins are often associated with nostalgia, as they can evoke memories of childhood or represent beloved characters and themes from pop culture. They're also relatively affordable and easy to display, making them a popular choice for both casual collectors and serious enthusiasts. Ultimately, collecting enamel pins is a fun and creative way to curate a unique and personalized collection that reflects your passions and interests.
Can you tell us more about Kenzo and his friends? What makes them special?
Certainly! Kenzo and his friends are the heart and soul of our Froggy Adventure enamel pin collection. Kenzo, the adventurous frog prince, leads the charge with his unwavering courage and boundless curiosity. He embodies the spirit of adventure and serves as a symbol of resilience and determination. Accompanying Kenzo on his journey are his loyal snail mounts, who bring a sense of whimsy and charm to the group. Despite their small size, these snails are mighty companions, always ready to lend a helping shell to their friends. What truly sets Kenzo and his friends apart is the sense of camaraderie and friendship that binds them together. Each character brings their own unique strengths and quirks to the group, creating a dynamic and endearing ensemble that resonates with audiences of all ages. Through their adventures, Kenzo and his friends inspire us to embrace the wonder of childhood dreams and the joy of exploration. They remind us that no adventure is too small and no dream is too big when you have the support of friends by your side. In summary, Kenzo and his friends are more than just characters – they're symbols of courage, friendship, and the limitless possibilities of imagination. Join them on their Froggy Adventure and let their story inspire you to chase your own dreams.
How do you produce your enamel pins?
We take great care in the production of our enamel pins to ensure the highest quality and attention to detail. Our production process typically involves several key steps: Design Creation: We start by conceptualizing and designing each enamel pin with meticulous attention to detail. Our talented team of artists brings the characters and themes of Froggy Adventure to life, ensuring that every design captures the spirit of the journey. Prototype Development: Once the designs are finalized, we create prototypes to bring our vision to reality. This stage allows us to test different materials, colors, and finishes to ensure that the final product meets our standards of excellence. Manufacturing: Once the prototypes are approved, we move into full-scale production. Our enamel pins are crafted using high-quality metal molds and filled with durable enamel colors. We work closely with trusted manufacturing partners who specialize in the production of enamel pins to ensure consistency and quality throughout the process. Quality Control: Throughout production, we conduct rigorous quality control checks to ensure that each enamel pin meets our strict standards for craftsmanship and durability. This includes inspecting for any imperfections in the enamel, ensuring that the metal plating is smooth and uniform, and checking for secure backings to ensure that your pins will stay securely in place. Packaging and Shipping: Once the enamel pins have passed our quality control checks, they are carefully packaged and prepared for shipping. We take great care to ensure that your pins arrive safely and in pristine condition, ready to accompany you on your own Froggy Adventure. Overall, our production process is a labor of love, dedicated to bringing the magic of Froggy Adventure to life in every enamel pin. We're committed to delivering a product that not only meets but exceeds your expectations, and we can't wait to share our creations with you!
What happens if the funding goal isn't reached?
If the funding goal isn't reached, unfortunately, the project will not be funded, and backers will not be charged. However, depending on how close we are to the goal and the level of interest shown, I am committed to using my personal funds to bridge the gap and ensure the project's realization. Additionally, depending on the amount raised, we may explore alternative funding avenues or consider relaunching the campaign in the future.
Do you ship internationally, and what are the shipping costs?
Yes, we do ship internationally! However, I am currently unable to ship to UK. Shipping costs vary depending on your location and the size of your order. We strive to offer competitive shipping rates and will provide detailed information on shipping costs during the checkout process. Rest assured, we're committed to ensuring your enamel pins reach you safely and efficiently, no matter where you are in the world
How do I find out what projects I’ve pledged to?
Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
How do I get free pins during Pintopia 2024?
Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024
What do FREE Pintopia 2024 Pins look like?
Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like