Therena Carlin
🧙
CREATOR
1 day ago

Project Update: 🐉⚔️Surveys are coming soon!


Greetings Hoarders,

I just wanted to reach out about some exciting news and questions that might arise from the survey.


TL:DR: Surveys are coming soon!


I have submitted the surveys to Backerkit staff to review everything, and once they approve them, I will send a smoke test. We do have a custom pin for this campaign as well! I am trying to reach the backer so we can get it designed, and hopefully I can add it to the surveys as an option for you to get for yourself ^_^ 


Complete surveys ASAP, please, so I know how many pins to order.

You won't be charged for add-ons at this time, only once we get closer to shipping. 


Delay in surveys/production:

You might wonder why I have delayed surveys until now, a large part, other than summer being chaotic and busy, is that I had to wait for more "Pay over time" pledges to come in. Unfortunately, there was a large chunk of failed pledges in this campaign, and I was already cutting it close just to pay for manufacturing. We are good now 💗 or at least good enough that I can cover the rest out of pocket.

For transparency, here's the costs/charges from the campaign:


Each pin design costs me between $1300-$980 to manufacture. So as you can see, with 7 designs (including incentives) I am still having to pay out of pocket. This is the risk I take when I unlock designs, but I wanted to be transparent with you guys about the delay and one of the reasons I haven't ordered the pins yet.

I will place the order for the pins once I have at least 80% of surveys completed as this will help me know which designs to prioritize.
 
So don't worry, while it's slightly delayed, it's still coming!


Survey FAQ:


Collaboration rewards:

These were "automatically" added to qualifying carts; however, you might not see them when you complete the survey.

I have double-checked; they are there. Because I didn't link them to a SKU during the campaign (it exists for returning backer/early bird/reservation pins etc.), collaboration rewards had to be manually added through creating segments (Since these numbers are only known post-campaign). Backerkit staff informed me that this means you won't see them, but they are there!

This is what I see for the packing list on qualifying orders (Only items would be for the "Relics & Ruin" vs the pride campaign):

Pledge "Upgrades":

Some of you may have noticed an item that says "upgrades" when you complete the survey. These are the pins added during survey questions.

You see "upgrades", I see the actual SKU:

What you see

What I see

Tariffs:😢

Unfortunately my US backers have to pay tariffs and will see those in their carts. Tariffs are calculated per item based on value, where they are manufactured, item type, and estimated arrival date in the US since it's variable and can change on a whim. Which means each item has different rules and rates (setting it up is a headache). What this means is that unfortunately even of you backed multiple campaigns with me, even if I shipped it together, it won't lower the cost. I wish I could do this, but this is something out of my control.

Since tariffs are fickle and might change closer to fulfillment, you will see an estimate now based on the current rate. Should this change by the time I start shipping, I will unlock US orders and make an update so no one is surprised about what is coming before I charge cards. (Lets hope it goes down again!)🤞

I miss the free-trade agreement.



Hopefully this helps clarify some questions. 

As always, please email me at [email protected] if you have questions or concerns. 

I don't get notifications when you comment on posts and I might miss something. I also don't check it as often as my email.

Hope you have a wonderful rest of your day.
Yours in art,
Therena

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