Walnut And Clam
CREATOR
about 2 months ago
Project Update: Kitties' Space Dream Update- More update on shipping
Hello everyone!
Thank you so much for all your patience while I work on preparing all the rewards! Here is a quick update on what's been going on:
Thank you so much for all your patience while I work on preparing all the rewards! Here is a quick update on what's been going on:
Canadian backers
All rewards have been sent, and some of you might have received them already! Thanks again for supporting my campaign!
US backers
My apologies for the wait as it took way longer than I thought it would to prepare the products for the fulfillment centre. But it's almost done, so I am going to charge card soon, and will target to have the products sent out to them in early August. Based on my understanding, the fulfillment centre will try their best to have all the rewards fulfilled within one month after they receive all the product, so hopefully you will receive your package by the end of August or early September.
🌟 IMPORTANT 🌟
I finished updating the tariff fee in the pledge manager. Sorry it took a long time, but last week I was informed by my shipper that a new tariff rate will take effect today (July 24th), so I wanted to wait until today for the most accurate rate. The tariff fee in the pledge manger should be lower for everyone now, and please feel free to have a look at it. I will be charging card on July 26 (Sunday). If there is an error with the charge card, please kindly have it fixed by August 1st. I cannot ship your rewards to the fulfillment centre if the charge card error is not fixed by Aug 1st. The fulfillment centre cannot hold products for us, so I cannot ship them extras and wait for the charge card to get fixed. If you know that there is going to be an issue and you need more time to fix the error, please send me an email ([email protected]) and we will work something out. As you may be aware, by using the fulfillment centre, we are able to lower our overall shipping + tariff fee. If I need to send out your rewards at a later date directly from Canada, tariff will need to be recalculated and most likely it will be higher. Thank you so much for your understanding.
🌟 IMPORTANT 🌟
I finished updating the tariff fee in the pledge manager. Sorry it took a long time, but last week I was informed by my shipper that a new tariff rate will take effect today (July 24th), so I wanted to wait until today for the most accurate rate. The tariff fee in the pledge manger should be lower for everyone now, and please feel free to have a look at it. I will be charging card on July 26 (Sunday). If there is an error with the charge card, please kindly have it fixed by August 1st. I cannot ship your rewards to the fulfillment centre if the charge card error is not fixed by Aug 1st. The fulfillment centre cannot hold products for us, so I cannot ship them extras and wait for the charge card to get fixed. If you know that there is going to be an issue and you need more time to fix the error, please send me an email ([email protected]) and we will work something out. As you may be aware, by using the fulfillment centre, we are able to lower our overall shipping + tariff fee. If I need to send out your rewards at a later date directly from Canada, tariff will need to be recalculated and most likely it will be higher. Thank you so much for your understanding.
INTERNATIONAL backers
All rewards have been sent unless there is a charge card error with your pledge. Please check your email for tracking information and let me know if there are any issues. Thanks again for supporting my campaign!
Have a good weekend!
-Catherine@WalnutAndClam
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