Sami
CREATOR
3 days ago
Project Update: Pin Photos & Unfortunate Delays
Hello lovely friends!
I hope you're having a lovely June so far!
I bring some good things to share with some wonderful pin photos, but also some unfortunate news of quality issues causing some delays.
Let's tackle the unfortunate bad news first.
Most orders with character pins will be delayed.
The Wispwood character pins have been completed, but in the factories double checking before shipping them out to me, they found there was an issue in production leaving a very large number of pins with flaws.
The pins had finished all of their production and gotten to the plating process (this is the stage where they add the gold plating to the metal bits to really make it shine!) and unfortunately an error occurred that made a very large portion of the pins oxidize. When pins oxidize it ruins the shine and causes large areas of discolored metal, browns and even greens. This is absolutely never the quality I want to deliver, nor the quality you expect and paid for!
I'm working closely with the manufacturer to fix the pins, they are going to try and remove the bad plating and replate the pins, but if that doesn't work, the pins will need to be remade.
I know that the pins were expected to arrive to me this month so I could start shipping them out so the delay this late in the game really bites and I apologize immensely. It's still unclear how many good pins survived this ordeal but the factory is still shipping all of the good ones to me asap so I can fulfill what orders I can.
Unfortunately this means that most of the character pins will not ship to me till most likely early August. So anyone who backed for characters may have to wait till I receive those. I will fulfill as many as I can from the pins that did turn out in this first batch, but unfortunately it isn't many.
I will of course keep you all in the loop if that estimate changes in any form!
While most of the pins have issues, luckily there have still been some good photos of some of the good pins!
I hope you're having a lovely June so far!
I bring some good things to share with some wonderful pin photos, but also some unfortunate news of quality issues causing some delays.
Let's tackle the unfortunate bad news first.
Most orders with character pins will be delayed.
The Wispwood character pins have been completed, but in the factories double checking before shipping them out to me, they found there was an issue in production leaving a very large number of pins with flaws.
The pins had finished all of their production and gotten to the plating process (this is the stage where they add the gold plating to the metal bits to really make it shine!) and unfortunately an error occurred that made a very large portion of the pins oxidize. When pins oxidize it ruins the shine and causes large areas of discolored metal, browns and even greens. This is absolutely never the quality I want to deliver, nor the quality you expect and paid for!
I'm working closely with the manufacturer to fix the pins, they are going to try and remove the bad plating and replate the pins, but if that doesn't work, the pins will need to be remade.
I know that the pins were expected to arrive to me this month so I could start shipping them out so the delay this late in the game really bites and I apologize immensely. It's still unclear how many good pins survived this ordeal but the factory is still shipping all of the good ones to me asap so I can fulfill what orders I can.
Unfortunately this means that most of the character pins will not ship to me till most likely early August. So anyone who backed for characters may have to wait till I receive those. I will fulfill as many as I can from the pins that did turn out in this first batch, but unfortunately it isn't many.
I will of course keep you all in the loop if that estimate changes in any form!
While most of the pins have issues, luckily there have still been some good photos of some of the good pins!
What about selling pins at events?
I still have the next couple months with a lot of events that I had hoped to have all of these pins for, but now since unfortunately that's not the case, I'll be bringing what I can spare. I'll first be going through the pins that I do have, and setting aside the ones that can fulfill and fulfill those and getting those shipped out. Conventions are honestly and truly my bread and butter and where I'm able to make the most to keep doing what I'm doing, so having inventory for these events is so so important for me.
The total number of pins that I have ordered was enough to cover me for events and the pledged pins, and all pins will be fulfilled when I have all of the pins to do so.
See me at an event and I have the pins you ordered? Let me know! I am more then happy to give you part of your order if I see you at an event, just ask! I can just make a note in my system to not shop that pin later.
And onto the good news!
The inventory pins are shipping to me soon! Since I used a separate factory for the inventory item pins, these pins were unaffected by the same issues.
If you only backed for inventory pins your pins should still be shipping out later this month/early July! The photos I've seen of these pins look lovely and I look forward to getting them all into my hands so I can sort, check, and ship them out to their homes!
While I'm not looking forward to all of the time it'll take to quality check this many tiny pins, I'm greatly looking forward to getting to put them in their little sets!
Want to support more of my work?
After designing all of these pins and getting excited about the small pins, I wanted to make more! So launching soon (in just a few days!) I'm running a (much smaller!) pin project around small pins of wonderful mythological critters!
It's no secret I love monsters, myths, and all things creature so this is another little project that comes from the heart! You can follow Mini Mythology here! I'll be collabing again with another wonderful artist, part of a bigger group for extra pin bonuses, and if you've supported me on a previous project (like Wispwood!) there's an extra little bonus as a thank you for your continued support in my work!
That should be everything! I know this was a big update but there was a lot to cover and I really do want to be as transparent as possible. Of course if you have any questions at all, please ask!
I appreciate your patience with me with these delays, and thank you so deeply from the bottom of my heart for your support in me and my work. <3
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