Apologies, my update is a day late this time. I won't make a habit of it in the future, I wanted to do a little more today before sending the update.
Before this update there were some pledges I had left unlocked and/or uncharged, because I wanted to make sure first that I was keeping enough momentum before charging these. I mentioned in previous updates this was causing fluctuations in the "unfulfilled" orders number (shown here as "Start Shipping") which made it somewhat confusing to quantify the actual progress I was making. I apologize for any confusion this caused, it was honestly a little confusing for me. I think it will be simpler and more transparent if from here on I just show the numbers as I see them on my end: 8 pledges are basically in limbo; these backers never filled out a survey and therefore I'm considering these abandoned for now. This is fine, but just to be clear if any of these backers decide to fill the survey then I can lock those orders and the unshipped pledges number will increase again.
32 pledges are unfulfilled. While it shows 31 on BackerKit, I had one pledge actually ship and get lost and transit so I will be replacing it along with the others. My goal is still to fulfill the remainder of these before Summer. I believe I will be able to stick to this schedule.
I also haven't forgotten about late shop orders. I'm placing the highest importance on outstanding pledges since those were placed significantly earlier. I want to get everything resolved as quickly as I'm able.
I feel better about the progress that I made this time and everything feels less insurmountable when the number goes down and I get to know that my supporters are finally receiving their overdue items. Balancing packing and shipping batches of orders with a demanding school schedule is difficult and it is something I will be more a lot more careful managing in the future so that I don't ever allow myself to shut down that way again. Thank you all so so much again for your patience with me despite everything.
As always please let me know if you have any issues with your rewards (missing item, errored item, wrong address, anything) ideally in the comments below or through email.
