Heya everybody!

We’re nearing the final days of the campaign, so here is some important info as we transition to post-campaign!

I'll just order less pins or cover the rest out-of-pocket. Since this is the final Puppysaurs campaign, I want everyone to be able to get the ones they want :)

Once it ends, Backerkit typically charges payment methods within 24-72 hours. I do not offer refunds, so be sure to adjust or cancel your pledge before then!

If this happens, you will receive an email from Backerkit informing you of the failure with instructions on how to fix it. Backerkit will attempt to recharge your payment method ~7 days after the initial charge, and then ~14 days.

Backerkit will send out surveys via email around May 28th (some of you may get them a day or two before this to help me discover any issues or errors). This is where you’ll be able to see any freebies you qualify for, choose your pledge rewards, pick any other add-ons you’d like, and fill out your address.

You will also confirm your payment method for the shipping costs, which will be charged closer to fulfillment. If you add other add-ons to your order, you will be charged for them at the same time as your shipping cost. Don’t worry, I’ll post an update and send an email warning before you’re charged for shipping costs so it’s not a surprise. You will still be able to update your address until right before I begin shipping.

Next Backerkit update — Around May 28th to announce when surveys have been sent ♥