I had a wonderful delivery at the weekend! All your lovely stickers have now arrived and I've been busy working on the orders from all those who've completed their surveys and picked their moths. Here's a peek at the incredible selection of moths that found their way to my letterbox...
I've also had a very exciting picture my jigsaw manufacturer showing a prototype....
If you've yet to complete you survey and pick your moths, please do so asap so I can get your stickers to you! If you've lost your survey or didn't arrive in your inbox you can recover it here.... https://marvellous-moths.backerkit.com/ just type in the eamil address you used to pledge for the campaign and a new survey will be sent to you.
That's all for now... some of you will be receiving your stickers soon!
As you all know, we have had some extreme delays when it comes to the plushy production. The original estimated arrival time was September, but beginning/mid October is a more realistic timeline ):
For future projects, we are working with a new manufacturer (ex: for Wholesome Homies!) who has been amazing to work with! Their attention to detail and commitment to efficiency has been so encouraging and we are extremely excited to show you what’s next!
Thank you all for being so kind despite the issues we have faced. Your support keeps us going and means the world to us! Stardrop magic takes time, but we promise it will be so worth it!
As you’ve probably heard (or read), the Naked Truth Tarot Midnight Edition campaign has surpassed 250% funding — all thanks to you!
We truly appreciate your incredible support!
BackerKit will take a couple of weeks to collect your pledges, so please keep an eye on your inbox to ensure there are no payment issues that could delay your rewards when we start shipping.
Based on the poll results, we’re excited to confirm that two extra cards—the Lovers and the Tower from the first edition—will be added to this Midnight Edition deck to make it even more special.
If you encounter any problems, don’t hesitate to reach out to us!
Thank you all again for helping make this project happen! I've been busy prepping the print files for the stretch goals stickers, and I can't wait to get you guys your stickers!
Here's what's next in terms of the project fulfillment and what I'll need from you:
Payments: Any backers whose pledges didn't go through right away will have about two weeks to correct their payment information or follow up with their banks to make sure that the payment goes through if it was flagged as unusual. Once these two weeks are over, BackerKit will release the funds collected to me (minus their platform fee and the payment processing fees, around 10% total).
Surveys: You will receive an email in the next few weeks with a survey for the pledge manager. In this survey, you will be able to upgrade your pledge or add more add-ons if you wish, as well as select which bird stickers you want and provide your shipping address. Without your survey being filled out I will not be able to ship you your rewards!
Production and Fulfillment: After the survey deadline (about a week after they're sent out), I will put in the print order for the stickers. My manufacturer estimates a lead time of 10-21 business days. Once I receive the stickers, I will pack the orders and mail them out! With this timeline, I'm anticipating that the stickers will be mailed to you in July.
Communication: I will send regular updates like this one throughout the process, including when surveys go out, when I receive the stickers, and when I ship them. If you need any help with your pledge, first contact BackerKit support, as they will be more prompt in helping you. If you have any other questions, you can contact me at [email protected].
Welcome to our newest crew members! We did it! Our ship has launched, and the adventure is officially underway. 🌌✨
Before we hit warp speed, we need a quick systems check:
👩🚀 YOUR MISSION: Keep an eye on your inbox next week for a transmission (aka a Backerkit survey)! This is your chance to confirm your preferred name for the official crew roster and be forever immortalized in Far Out: Space Adventure!
In the meantime, follow @faroutcolorfor bonus mission updates and behind-the-scenes transmissions.
Thanks for being part of this journey—now, full speed ahead! 🚀💫
Hello all! Reporting back for the fulfillment update. This update contains info for campaign backers and pre-order customers separately.
I've been living in cardboard hell. This is just one corner of it
For the backers who backed during the main campaign
By now, everyone who backed during the main campaign should have gotten tracking info, most likely in more than one way because of certain automatisms.
You should have either: - gotten an email from my e-mail address with a tracking number and tracking link - gotten an email from my e-mail address with no tracking number (just order number), and additionally an email from DHL with tracking number/link
and regardless of that, everyone should have - gotten an email from Backerkit with their tracking number + link
If you have not received your tracking number, you can always contact me either via comment here, via email or via DM on Discord/social media @doombloomart (just make sure you write an informative first DM or else I'll assume you're a bot and ignore). (The exception is of course those who are doing pickup or have other agreements with me!)
Almost all packages are carried out to the post office now. There's only 3 large parcels to the US I couldn't carry out today because their package size exceeded the dimension limit for the shipping type, so I am going to repack those asap - I am waiting for new boxes to arrive for those and it looks like that will be Wednesday. Still, you should have gotten your tracking number and it will stay the same, there will just be no updates until then. I just need to repack to a different proportioned box. Sorry for that!
The shipping carrier is DHL for all shipments.
All the smaller parcels (1-2 glass cups) are dropped off, but the tracking will only start working in 24-48 hours (and rarely more) because these are not scanned until they have reached the sorting center and the time naturally varies depending on how they get routed.
For the Pre-Order backers after the main campaign
If you pre-ordered until today, your orders will be processed most likely by the end of this week! For any pre-orders coming after today, the processing time may vary because I need to restock glass cups designs.
Pre-Orders will also close once I'm caught up with shipping, and the tumblers will enter my regular store a while later.
Important Reminder about Shipping and potential damage/loss/missing items
Since we're dealing with glass, it's important to check your parcel asap for damages *before and after opening* upon arrival and take photos. If we have a case for insurance, it expires within 7 days of arrival. After that period I can't do anything for you.
I packed everything to the best of my ability and until I was confident that throwing them around and pressing them would not break the glass. On top of that, borosilicate glass is rather sturdy! However I cannot anticipate every single form of abuse so naturally I cannot rule out that some glassware will arrive damaged.
1. If your parcel looks heavily abused from the outside, take a photo of it before opening and send it to me if the contents are indeed broken too - the damage reporting has to be done through me, not directly by you to DHL 2. Same if your parcel looks like someone along the way might have opened it and items are missing 3. Regardless of outside damages - if your product does not arrive in the proper condition, email me with all the details (your backerkit username, descriptive images). I'm sure we can sort it out somehow. 4. If you received the wrong item(s), take a picture of everything you received and email that to me
If any of your items require replacement, it can take 1-3 weeks to do so, as I can't guarantee that every design is in stock.
And lastly, if you received an ungodly amount of styrofoam as padding, I'm deeply sorry for the mess and rather non-cute packaging, but it seemed like the best lightweight protector and the safety of your products was my top priority! It's all recycled from the original packaging of these glass cups that my supplier uses for shipping. All plastic bubble wrap is recycled as well.
This update is really only for the Black Apron backers, but since i dont really have any other means of reaching out to them in a concerted method without addressing the comments in the project, this is about the best way I can adress it.
It was just brought to my attention that our highest tier backers, Black Apron, errored on their order import, and as a result none of you have your rewards (aside from the originals which were shipped recently). Furthermore, as a result of Backerkit Crowdfunding being in its infancy, there is no mechanism for creators to get notified of comments in their projects (feedback that I've escalated). I only come aware of this recently when a backer reached out via email to inquire about the rest of their rewards.
Nevertheless, its shameful and your rewards are far past due and for that I sincerely apologize. Though, I can imagine that does little to soothe your frustrations with how much you spent, to which I totally understand.
Since there are only 11 of you, I will be reaching out to you individually to determine the next course of action to right this wrong.
For those who do have your calendars and you read this whole update, I do hope you're enjoying them.
I hope you are all having a good year so far, Andreas
edit: There appears to be a few others who have not recieved their rewards (from address locks to survey), working through those as well.
A huge and heartfelt thank you to everyone who backed the project - your support means the world to us! We've reached over 760% funding, and are beyond excited to bring this project to life with all of the extra stretch goals you guys have unlocked.
We've got a long road of finalizing designs for production and testing our samples, then it's time for full scale manufacturing and fulfillment. Some notes for what comes next:
Pledge Manager Phase:
The next phase will be the Pledge Manager Phase. Pledge money will be collected over the next 14 days by BackerKit. In a few weeks, the BackerKit pledge manager will come into play.
The money you pledged essentially functions as "store credit" in the BackerKit platform that you'll use to make your selections and choices for the items you want. If you want your exact pledge and nothing else, you just checkout with the default selection. If you want to readjust your pledge to get a higher or lower tier and/or get other items a la carte, you may do so at this time. If you backed even at the $1 level, you have until we begin shipping to upgrade your pledge and still benefit from the stretch goals.
During checkout, there will be survey questions asking what colors/finishes you want, your shipping address, etc. You can make adjustments to your order throughout the Pledge Manager phase, and we highly encourage you to keep your shipping address current.
Shipping will also be collected during this phase, so remember to figure that in with your costs!
When we reach the Shipping phase of the campaign, we'll post several times about it with reminders to update your address. We usually hold orders in "quarantine" for about a week to ensure that you have a final reminder to catch and update your address before it goes out the door.
We will not be responsible for orders shipped to incorrect or outdated addresses provided by the customer.
Late Backers:
If you missed the original campaign, not to worry - you can still get the items, and any of the add-ons as well. We'll keep new ordering open through the end of the shipping phase for anyone wanting to join in along the way. Some of the stretch goals won't be included by default like they are for the original backers, but you can still benefit from all of the upgrades that got unlocked along the way.
A huge thank you again! We're rolling up our sleeves and working hard on this project, and will keep you updated with regular updates (typically sent out monthly). Please feel free to send us any questions or comments you might have along the way.
We're in the last 24 hours, and you guys have unlocked virtually all of the stretch goals - amazing! We're going to change the 24k gold option to be what unlocks at the $175,000 tier, and keep a mystery $200,000 stretch goal as the final goal - right now it's looking like we'll creep close to that level, and there'll be some fabulous things that unlock if we reach it.
In our next post this week (once the campaign concludes), we'll post next steps and instructions/preparations for the Pledge Management Phase that will follow, which will include your pledge surveys for how to choose your finishes and add-ons.
Personalized Coins:
The Personalized Coins also recently unlocked at the $150,000 level - everyone who purchased a Full Set or a Complete Bundle will receive a personalized coin with an inscription of your choice up to a certain character maximum, as well as your choice of coin plating/finish (the default will be the color you choose for your set).
We have also added the Personalized Coin to the Add-Ons as well, for anyone backing pledges that don't include the 78-coin sets, if you want to receive a Personalized Coin anyway.
Unlocked Stretch Goals:
For anyone still on the fence, pledging by tomorrow gets access to all of the unlocked stretch goals, and the Complete Set benefits the most from all of the extra items and accessories bundled in, with all of their bonus upgrades as well.
$5,000 - Shiny Gold, Silver, and Copper available (Bonus) - UNLOCKED $10,000 - Wooden Coin Box (Purchasable Add-On) - UNLOCKED $15,000 - All guidebooks will be upgraded to leatherbound (Bonus) - UNLOCKED $20,000 - Paperboard Coin Set Box will be upgraded to premium features (Bonus) - UNLOCKED $30,000 - Deluxe Holder Cylinder becomes available (Purchasable Add-on) - UNLOCKED $40,000 - Rainbow Plating available (Bonus) - UNLOCKED $60,000 - Guidebooks will get foiled edges (Bonus) - UNLOCKED $75,000 - Wooden Coin Box becomes Deluxe (Bonus) - UNLOCKED $85,000 - Nuance Tokens (Purchasable Add-On) - UNLOCKED $100,000 - Deluxe Holder Cylinder gets upgrades (Bonus) - UNLOCKED $125,000 - Quick Reference Sheet Included (Bonus) - UNLOCKED $150,000 - Personalized Coin for all coin set backers (Bonus) - UNLOCKED $175,000 - 24k Gold Plating Available (Purchasable Add-On) - UNLOCKED
Social Media Challenge:
In case you missed it, we're running a challenge for the final week, to spread awareness of the project for the last days of the campaign, ending on March 4!
To Enter:
1 - Follow us on our social media channel (Necessary to participate) 2 - a) Create a post, or reshare and tag @geekifyinc on your social media channel of choice. (Worth 1 Chance) b) Tag a friend on that post who you think needs to see it (Worth 1 Chance per friend tagged) c) Create an original image to post (Worth 2 Chances)
You may use images in this Dropbox folder to help create your posts, or anything you've seen posted on the BackerKit campaign so far. Share what you're excited about, or how you plan to use them!
We will select winners from the pool of everyone who participates.
First Place: 24k Gold Plated Tarot Coin Set (All 78 Coins)
Second Place: Rainbow Plated Tarot Coin Set (All 78 Coins)
Third Place: Choice of Antique or Shiny Tarot Coin Set (All 78 Coins)
Fourth Place: Single Coin (your choice)
Fifth Place: Single Coin (your choice)
We'll track the tags and enter your name into a raffle for some awesome prizes.
If we reach 500 posts in a week (that's less than 1 per person on the campaign), we'll include a little extra something for all of the backers as well.
Let's finish strong - you guys have done an amazing job supporting this project, and we're thrilled to be able to bring these to life!
