Bonnies Lab
CREATOR
about 7 hours ago

Project Update: Survey Going Out Next Week - Be Prepared!

Hi everyone,

Survey Goes Out on Thursday, 2/26

Quick check-in to let you all know that we are on track to send the survey next week! It's important that you fill out the survey asap! 🙏

If you have a failed payment, please contact your bank or credit card company to confirm that this is a legitimate charge and try to charge the payment again. If it's still not sorted out by then, you'll have another chance to fix it once the survey goes out.

Survey Preview:

Giving you all a preview of the survey so you know what to expect next week. We are counting on you to complete it as soon as possible so we can place the order with the manufacturer once we get an accurate count. 

Step 1 - You will first see the pledge level you purchased. On the same page, you will be asked to select your shipping location if BackerKit does not already have it saved.

Step 2 - It depends on whether your pledge level includes options. You will be asked to choose your options on that page, and you can also leave comments, feedback, or suggestions if you would like. This part is completely optional.


Step 3 - Add-on! Here is where you can pick up some extra goodies at 20% off MSRP!


Step 4 - Enter your shipping address and confirm. Shipping fee will depend on your location and whether your order includes a large 12" plush.



Survey completed. Will I be charged for the extra add-ons and shipping right away?

No, you will not. This is just to confirm the item selection so I can get a count of how much inventory to order. You can revisit your survey anytime to make changes. An email will be sent before your card is charged, so you will have time to make last-minute changes.

Estimate Timeline:
Complete Survey
- By March 6
Lock Order - By the end of March
Charge Card - Some time in April
Lock Address - Before fulfillment, depending on the items

I didn't pledge. Can I still be added to the survey?

Yes! I can add you to the survey manually. Please tell me which pledge level you'd like and any add-ons you want to include. When you receive the survey, you’ll pay in full for your pledge, add-ons, and shipping.

Please reach out to me at [email protected] with the subject line: Add me to the Survey.


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