Hi Dynamite, In your last update you wrote: | In conversations with our distribution partner, they expect it will take a few days to receive, count in the books, account for any damages or missing goods, and begin preparing for shipping. | they believe we can start shipping orders to backers beginning by this time next week on 9/23 Arriving at the distribution hub went faster than I expected, getting out of customs can often take time. However, with the 9/23 shipping date now a full week ago and no progress, I think we deserve an update about what the shipping partner has run into, whether that's other higher priority or larger shipping jobs and just what estimate they can now provide after a being a week overdue and set our expectations. Thanks