Community

Join the conversation and share your thoughts

Latest from the Creator
Dynamite Entertainment
about 1 month ago
All Orders Have Shipped
Our team has been hard at work getting the last remaining packages ready, and as of today, all open orders have been shipped. If you haven't received your package already, you should have at least received tracking information. There are still 49 backers who have yet to fill out their surveys. If you are one of those backers, follow the link below to get that sorted.


If there is a problem with your order (something missing/something damaged/lost package/problems filling out your survey), please reach out to us at [email protected] so we can assist you.

Thank you once again for your patience and your support! Enjoy your books!
3
0
1
Dynamite Entertainment Team
about 2 months ago
Last Orders Being Prepped for Fulfillment
We received the last new books from the printer to help fill the final orders that are still pending. There are approximately 90 orders left that are being put together and prepared for shipping which will catch us up with all the backers who have replied to the survey. There are still 49 backers who haven't replied yet - if you are one of them please visit the pledge manager directly so we can ship your books to you:

https://thundercat-classic-years-omnibus.backerkit.com/

The remaining orders are being prepped to ship and we expect that all orders we can fill will be completed by 6/26. We have some inventory of the Omnibus hardcovers coming in from our distribution partner to help us get through the final orders ASAP. As packages are completed, tracking numbers are also being circulated via email so the remaining backers can look out for the incoming packages. We're taking extra care with packaging to ensure that everything arrives in pristine condition to add to your collections.

If anyone has a problem with your shipment - something missing - something damaged - or lost packages - please reach out to us at [email protected] for assistance.

We are excited for the last packages to get out to everyone and for all of the Thundercats fans to get to enjoy these books this summer. Thank you again for your support and your patience.
3
1
3
Dynamite Entertainment
2 months ago
Thundercats Remaining Orders & Backlist Inventory Status    
The vast majority of orders of the Thundercats Omnibus books have shipped to backers and we are in the process of fixing any issues that occurred with missing or damaged goods. If you have received your books and anything is wrong please let us know by reaching out to [email protected] so that we can work with you to replace whatever is amiss.

The remaining orders are customers that ordered one or more of the backlist trade paperbacks for Thundercats or Cheetara. As some may know - most publishers were affected by the Diamond Comic Distributors bankruptcy in which all of our existing inventory has been frozen and wrapped up in legal proceedings for over a year at this point. No one has access to it in any market as this issue works its way through the courts.  To fill orders those books we moved our printing to a domestic press in the US who promised us they could get new editions out quickly. Unfortunately what has happened is a long and frustrating series of problems with the new printer that has pushed our receipt of new stock much further than anyone could have predicted. At this point - we have moved printing to a different printer because of the delays and they have promised us the books will ship from their factory by the end of next week 6/12. 
  
As soon as we receive those books, we have the remaining orders of this campaign flagged as the highest priority to fill.  

We will post another update here between now and 6/12 to confirm if the books have shipped to us and what the expected fulfillment time would be for these last orders to ship. We apologize that this has lingered on as long as it has. The situation has been out of our control but we have moved printers and started working with new suppliers to try to resolve the issue as quickly as possible.  Thank you for your patience and understanding.  
3
0
21
Dynamite Entertainment
4 months ago
Remaining Thundercats Back Issue Graphic Novel Orders    
At this time, we have just over 100 backers with pending orders that still need to be fulfilled, along with 58 backers who have not yet completed their survey information. If you are one of the backers who still needs to provide shipping details, please use the link below so we can proceed with your order:

The remaining pending orders primarily include the ThunderCats Vol. 1, ThunderCats Vol. 2, and Cheetara Vol. 1 graphic novel collections. We have been working to retrieve inventory for these titles, as they are currently unavailable through standard distribution channels.

We have moved forward with a new print run of these books so we can fulfill all outstanding orders as quickly as possible. These volumes are currently in production, and we expect them to arrive in our warehouse by the end of April, pending final confirmation from the printer.

As soon as the books are received, we will complete shipment of all remaining eligible orders.
We will provide another update as soon as we have confirmed shipping details from the printer.


2
5
37
Dynamite Entertainment Team
8 months ago
Thundercats Omnibus HC Shipping To Pick Up Again This Week
We have approximately 500 orders still pending fulfillment at this time.  This includes some standard HCs and signed HCs as well as order that have some extra items (like comics and other merch) which are being prepped to go out.  We unfortunately hit a snag with some of the packaging where due to supply chain issues we were unable to get boxes that were suitably fit to ship the books and insure no damages.  That issue has been resolved and we expect that we'll have the new boxes in hand and shipping will begin again toward the end of this week. 

Our warehouse team has started prepping the labels and has the books so they can ship out as many as possible as soon as the boxes are in our hands this week.  When we have them and can confirm shipping has re-started we'll post another update advising everyone to watch for the USPS tracking information which should appear in your email (please always check your spam and junk in case they get caught in those filters). 

Our expectation is that a large chunk of the remaining orders will be in the mail within a week.  Whatever is still pending at that point we will advise on their ETA. 

We still have 97 backers who have not yet completed the survey and shipping information.  If you have not done so - please go to this link and complete your information.  We'll be sure to get your order on the next wave of shipping.

https://thundercat-classic-years-omnibus.backerkit.com/

If anyone is missing anything in your shipment, had any damages to your books, or something wasn't right about your order - please reach out to us at [email protected] so we can help resolve the issue.  
2
14
58
Dynamite Entertainment Team
9 months ago
Thundercats Omnibus HC Shipping Update
We have shipped approximately 1000 orders from the campaign.  This accounts for nearly all standard hardcover and trade paperback volumes.  We had a small issue with the printer who mis-labeled the limited signed editions of the Omnibus HCs which has led to a bit of a delay in getting the signed books out.  We are told the issue has been sorted and that we should have the raw books next week to apply the tip ins.  As soon as those are in hand - they will begin shipping.  These are being filled through our warehouse team - emails coming from them with tracking will say "Dynamic Forces".  We will update you to watch for emails with that information when they begin to ship.

Some orders are pending for backers that ordered a combination of the Thundercats Volume 1 and 2 (new series from Dynamite) and the Cheetera trade paperbacks.  We are working to resolve this and will be updating soon.

We are working to get as much of the books shipped out as soon as possible and we apologize that it is moving a little slower than we hoped for some orders.  We will continue to update everyone as quickly as we can with your order status.




5
7
46
 

Community Leaders

Become an active participant Learn more

0 people in the party. Join now!
2
Share

Share

Twitter

Bluesky

Facebook

Copy Link

PROJECT UPDATE
Dynamite Entertainment
CREATOR
about 1 month ago

Project Update: All Orders Have Shipped

Our team has been hard at work getting the last remaining packages ready, and as of today, all open orders have been shipped. If you haven't received your package already, you should have at least received tracking information. There are still 49 backers who have yet to fill out their surveys. If you are one of those backers, follow the link below to get that sorted.


If there is a problem with your order (something missing/something damaged/lost package/problems filling out your survey), please reach out to us at [email protected] so we can assist you.

Thank you once again for your patience and your support! Enjoy your books!
1
Share

Share

Twitter

Bluesky

Facebook

Copy Link

Edit

Got everything in the mail last week, ship time was a few days. Apologies on the hold up, life got in the way a bit. Everything ordered arrived, including the Mark Spears covers that had been added. Everything was packed very securely with attention to detail and an eye towards making sure nothing had any issues. I frankly wish that I could simply have had this unboxing experience with out the 8 months of difficulty that has made this process so aggravating. What I would say to Dynamite is this- you have an excellent product and your methods for shipping are excellent. It’s a shame that you allowed a lack of communication to completely color the view point of about 10% of your backers. Going forward I hope you address the issues you faced in this campaign much more effectively should problems arise, and understand that communication is the best method to deal with any issues. I hope any backers who haven’t received their items are well on the way to doing so. Best to everyone, I think I’m gonna go read for a bit,..

0
Share

Share

Twitter

Bluesky

Facebook

Copy Link

PROJECT UPDATE
Dynamite Entertainment Team
CREATOR
about 2 months ago

Project Update: Last Orders Being Prepped for Fulfillment

We received the last new books from the printer to help fill the final orders that are still pending. There are approximately 90 orders left that are being put together and prepared for shipping which will catch us up with all the backers who have replied to the survey. There are still 49 backers who haven't replied yet - if you are one of them please visit the pledge manager directly so we can ship your books to you:

https://thundercat-classic-years-omnibus.backerkit.com/

The remaining orders are being prepped to ship and we expect that all orders we can fill will be completed by 6/26. We have some inventory of the Omnibus hardcovers coming in from our distribution partner to help us get through the final orders ASAP. As packages are completed, tracking numbers are also being circulated via email so the remaining backers can look out for the incoming packages. We're taking extra care with packaging to ensure that everything arrives in pristine condition to add to your collections.

If anyone has a problem with your shipment - something missing - something damaged - or lost packages - please reach out to us at [email protected] for assistance.

We are excited for the last packages to get out to everyone and for all of the Thundercats fans to get to enjoy these books this summer. Thank you again for your support and your patience.
3
Share

Share

Twitter

Bluesky

Facebook

Copy Link

Edit

I got my shipping confirmation this weekend and am set to receive my items on Wednesday the 17th. I’ll let folks know what the shipping situation looks like when it arrives but this is the first sign of something working the way it’s supposed to since starting on this odyssey. I hope everyone whose left waiting is beginning to get these notifications- especially our international friends, I know of they’ve had some of the most consternation about this continuing situation. Best of luck to everyone, updates coming soon.

0
Share

Share

Twitter

Bluesky

Facebook

Copy Link

CW

I’m not satisfied by the absenteeism of Dynamite with this entire thing, but I’m happy that my journey is finally coming to an end… I received the email today saying that my order was packed and delivery is set for Tuesday the 16th. I hope everyone else is receiving their shipping notices. Shame we’ve all been soured by this, but the headache is finally almost over.

2
Share

Share

Twitter

Bluesky

Facebook

Copy Link

Community Leaders

Become an active participant Learn more

Confirm