Hey everyone,

I’m just dropping by with a camping update on shipping. 

I now have all the pins from the manufacturer, and I’m currently waiting on a shipment of stickers, as well as some packaging supplies. Over the next 1-2 weeks I will be preparing the items for shipment. This means counting and sorting pins, quality checking the pins, putting together sticker packs, weighing all items and adding in important shipping details, and preparing the shipping station. I expect to start shipping orders out starting September 18th. Orders are shipped in the order in which the surveys were locked down. We start with surveys that were locked down on the official lockdown date (the majority of orders), and then we move on to each consecutive lock down date after that. This ensures that if you completed your survey by the official lockdown date, you will receive the designs you ordered. 

All completed surveys are now locked down, which means you will be able to update your shipping address. From our end we can still update your shipping address all the way up until we ship the order. If you need to update your address during the shipping process, please email [email protected] asap. If you fail to notify us about an address change, you may need to pay shipping a second time for a new package to be sent. 

Once your order ships you will receive a tracking number via an email from BackerKit. Please keep in mind you may receive a tracking number because we’ve printed your label, but you might not see tracking information for a few days. We usually print a stack of labels and then take a few days to work through them, and then drop them at the post office all at once.

If you have any questions about shipping, or need to update your shipping address, please send all inquiries to [email protected].

Labor Day Sale
This is just a reminder that there is a Labor Day Sale currently active for backers. You can use the code LBD40 in our etsy shop to get 40% off your order of $20 or more, and that code is active through the end of today.


Code: LBD40

Etsy Shop

Cheers,
Liz