Project Update: 🌙 Secret Night Market Shipping Update
Hi everyone!
We’re very close to wrapping up fulfillment for The Secret Night Market! All orders have now been packed, but not every package has officially shipped just yet.
📦 Orders Without the Sandclock of Light and Dark Pin
If your order does not include the Sandclock of Light and Dark pin, your package has either:
- Already shipped
- Is currently in transit
- Or is being picked up today
Please check your email for a shipping notification from BackerKit. That email will include your tracking information so you can follow your package through USPS.
⏳ Orders With the Sandclock of Light and Dark Pin
If your order does include the Sandclock of Light and Dark pin, your order has already been completely packed and set aside. The only thing we are waiting on is that one pin.
Unfortunately, when the Sandclock pins arrived from the manufacturer, they had been produced incorrectly. Part of the design was lime green (it wasn't supposed to be), and the finished pins did not match the approved artwork.
The remake process has taken longer than I would have liked, and I am currently evaluating whether I will continue working with this particular factory after the issues I’ve experienced with this and other recent production. However, I have been told that the corrected Sandclock pins are scheduled to ship from the manufacturer on September 10th.
As soon as the corrected pins arrive, I’ll place them into the packages that are already waiting, add the shipping labels, and get those orders out the door.
You do not need to do anything on your end. Your order is packed and reserved for you. It is simply waiting for the corrected Sandclock pin before it can ship.
✨ One More Update to Come
Once the remaining Sandclock orders have shipped, I’ll post one final project update with all of the end-of-campaign information, including anything you may need to know now that fulfillment is complete.
In the meantime, if you have any questions about your pledge or shipment, please feel free to email me at [email protected].
Thank you so much for your patience while I get these final packages out!
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