Frequently Asked Questions
Find answers to your questions
Project FAQ
Shipping will be charged during the pledge manager phase, after the fundraising campaign is completed. Shipping charges are not included in the basic pledge levels.
In general we will have international-friendly shipping. EU/UK shipments will originate from a UK-based shipping point. AUS/NZ/SEA shipments will originate from an AUS-based shipping point. CAN shipments will originate from a CAN-based shipping point.
Probably not. International pledges will definitely not arrive in time for Christmas. Domestic pledges still need to go through the pledge manager process so it is unlikely they'll arrive in time.
In most cases, the pledge levels here do not contain everything that was in the original crowdfunding. Many of the original "special" items have shipped to backers and no more remain. What we have done here is pull together as many leftovers from the original exclusives as we still have in stock, and offered them for sale as bundles.
Not in this crowdfunding campaign. To keep things simple, we are bundling the pledge packages together. In some cases you can find some of the pledge items (usually the non-exclusive items) in our online store at www.goodman-games.com if you'd like to buy them piecemeal.
No refunds or exchanges will be accepted on mystery items (mystery dice, grab bags, or mystery shirts).
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.