Please email [email protected] with any issues regarding your shipment.

No, but we ship to military FPOs/APOs.

We have a new method of fulfillment! Countries in Zone A (Canada, the EU 27, Norway, Switzerland, the United Kingdom, Ukraine) should not receive additional charges upon receipt. Canadians, we will be marking all packages as "bill duties and taxes to shipper," but this has historically not always worked. Please email [email protected] with your receipt of paid fees if you're one of the above mentioned countries should you have received a charge by mistake.

If you are a backer who is NOT in the United States, then absolutely! It's available as an Add-On! If you are a backer in the United States, you'll still see the Horizons of Spirit Island Add-On as an option, but during the post-campaign pledge manager process, when you put your address in, it won't let you get the rewards associated with this Add-On. So, please do not select this Add-On if you are a US backer — just go to Target.

Localization of any Spirit Island products is not within the scope of this campaign. We have many new options to make that happen due to our partnership with Synapses Games through Flat River Group, but we are still working out the details on translations. Rest assured that it's happening! It’s just not part of this campaign.

We are expecting a fulfillment date by end of 2023!

For the US and Canada, items that already exist (Spirit Island core game, expansions, etc.) will be fulfilled and shipped first. Nature Incarnate will be shipped later. We do not have a timeline for this yet as we are still pending those details! For everyone else, you should be receiving all of your items at once. This may be subject to change, but we will provide that information in a project update and change the FAQ here!

At this time, we are not going to have Nature Island translated into other languages. It will be in English only.

If you did not get your pledge manager survey by December 8th, 2022, please reach out to [email protected] or the BackerKit support team.

Unfortunately, that's not a straight forward answer! We typically do a last call for changes/updates to addresses right when the product arrives for shipments to begin. You will receive plenty of warning in the form of updates as to when that date is. But, for now, we don't have a specific calendar day.

Yes, you should receive tracking information once your rewards are shipped. However, we have had issues in the past with FedEx generating emails. If you have any issues, please email [email protected].

No, but we sell directly to retailers after fulfillment if you meet our retailer requirements. Please email [email protected] for additional information.

Please email [email protected] and include your Backerkit email address and your updated shipping address.

Once funded, Greater Than Games updates once per month to give you the progress on the development of the game, shipment, pledge manager status, and more!

BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.

If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.

Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.

1. Select a pledge level with the reward(s) you would like to receive
2. Select any add-ons
3. Confirm your pledge!

• You are charged only if the campaign meets its funding goal.
• Charges happen when the campaign ends, not when you pledge.

After the campaign ends, you'll receive a survey to pay for any applicable shipping fees, calculated based on your shipping address.

Pay Over Time allows you to split your pledge into multiple payments over a set period. Your card will be charged according to the payment schedule (four monthly payments). Only available for projects that enable this feature. Learn More »

Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.

You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.

Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.

For specific questions about your pledge or the project, you can view the Project FAQ below, search for your answer within the project, or send a message to the BackerKit Support Team or to the project creator.