Frequently Asked Questions
Find answers to your questions
Project FAQ
It's the only RPG set in the Old West, with a respectful attention to historical detail, but also with the flexibility for gamers to expand the world to incorporate supernatural elements if they want a more fantasy game experience.
Yes, the Dusthollow Deluxe package includes the hardcopy rulebook, PDF rulebook, 6 laminated player characters, map pack, and cowboy boot dice tower.
Yes, we are planning additional Zines with 3-4 adventures in each, set in varying geographies including Colorado & the Rockies, The Southwest, California Gold Rush, and others. We're also planning a Weird West Zine.
Yes
Dusthollow is appropriate for families including children 12+.
There are no refunds for digital products including PDFs. Refunds for physical items are available within 90 days of the campaign's end. After that, all pledges are final.
Not at this time.
Shipping will be charged after the campaign when the rewards are fulfilled.
VAT will be charged in the pledge manager based on your country’s applicable rate. This is separate from customs fees and is required by your country on imported goods.
The following regions are expected to be customs-friendly, meaning no additional import fees upon delivery: USA, Canada, UK, EU, Australia, and New Zealand.
No, we are not offering Group Pledges.
No, not during the campaign.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.