The smoke test is 88% complete with no apparent issues, so surveys have been sent to all backers! Check your email for a link.
As a reminder, the survey is mandatory to receive your rewards. it allows me to collect item counts for manufacturing, but also addresses and shipping fees. If I don't have your address, there's no way for me to send you your pins.
FAQs
When are Surveys Due? I will leave surveys open until the first week of April. I am tentatively placing the survey closing date at APRIL 7. That's 3 weeks to fill out surveys. If you do not fill out your survey by the time orders lock, I may not be able to guarantee you'll receive your first choice of rewards.
If your survey goes unanswered by the time fulfillment is complete, your pledge will be considered a donation and it will not be refunded.
What about Pay Over Time Backers? Pay Over Time backers will receive their surveys when their payment is completed (4 installments total). I will be keeping these folks in mind as I finalize item counts.
Can I switch my Pledge Tier After I get my Survey? Yes, you can! Most pledge tiers are enabled for switching. If you'd like to easily upgrade your pledge, click the "Switch your Pledge Level" link under the big green Get Started button when you first open your survey.
The pledge switch button will allow you to change your pledge tier.
Please note, you are not able to switch your pledge tier back if you change your mind!
How is Shipping Calculated? As outlined before, shipping is not only based on location, but the total weight of your cart. A US backer pledging for the highest tier should expect about $10 in shipping. A US backer pledging for a single pin will see a shipping fee around $6.
Furthermore, if you add multiple add-on pins to your cart, expect your shipping fee to go up incrementally. The heaviest items are the dangling pins and the Six-Legged Stag pin. When will I be Charged? When you complete your survey, you will not immediately be charged for shipping & any extra add-ons. Cards will be charged at a later date, which I will post here via updates. I will wait until closer to fulfillment to charge cards—most likely after I have the pins.
Questions?
As usual, free free to email me at [email protected] or use the "need help?" button at the top right of your survey (next to where your email address is listed).
Location of the help button on your surveys
That's all for now! Expect an update early April when surveys lock. Thank you!
