Frequently Asked Questions
Find answers to your questions
Project FAQ
As our campaign has done SO well, my original timeline for October has been pushed back to Late November. However, I will do everything in my power to get rewards out as soon as possible. From the time we submit for bulk production, Noopy takes around 30-35 days to complete. Assuming there are no issues, then he gets on a boat and heads to the USA, which takes another 25-30 days. He then undergoes inspection and begins his route to our home, where we eagerly embrace his arrival before preparing him to go home to you! Be sure to check our updates and follow us on Instagram as I regularly update the status of various aspects of our campaign.
I am honored to say our Magical Boi is ethically sourced and manufactured in Xuzhou, China. We have been using our manufacturer since Noopy's first mass production and we are very happy with the quality and their speed/reliability. We have been working close with our manufacturer since 2021 and they know that no Noopy is to be left behind. No matter how flawed they may be!
Most always, each "Wave" of Noopy is a one time production. It is safe to assume that each release will be retired after all Noops have found a home. In some scenarios, a 'reimagining' of a Noopy version may be released, with slightly different fabrics, or in a different size.
Noopy is a collectors item, not a toy. We consider him to be a collectible, and we encourage only folks over the age of 15 to be caring for their own Noopy. Noopy is created with 100% synthetic fibers and all brand new materials. The manufacturer is compliant with all standard safety laws and tests.
While our manufacturer’s and sourcing specialists adhere to all standard safety guidelines for trades in the USA (as is required by law), Noopy may not meet the rigorous standards required for individuals with severe allergies and sensitivities. For that reason, we do not recommend Noopy to be purchased for those who have severe sensitivity to polyester fabrics, ABS plastics, or other thermoplastic components and synthetic materials. For individuals with metal-based allergies or sensitivities, we encourage you to remove Noopy’s bell (or let us know and we can remove it for you) prior to use. As a reminder: Noopy is a collectible item and is not a toy. He is tested and designed to be handled by individuals over the age of 15.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.