Project Update: Fulfillment 99.99% Finished! Final update (possibly)
Hello Noop Troop!
As of today, the rest of shippable orders have been processed. There are roughly 17 straggler orders I still need to process, and roughly 22 Parker's still needing to be sent out to customers.
If you are still waiting on your Parker, please do not be alarmed. I have created open orders in my shopify backend to ensure I do not lose sight of your Parkers.
I have 100 new Parkers being made and once they arrive, I will get those sent out as soon as I possibly can. I have asked Steven to expedite their production so we can get them here hopefully before the end of the year.
I am also emailing customers affected as I process orders, just for added transparency and communication efforts.
For Backers who are still waiting on Parker:
I know this has been a bumpy ride with Parker, and it is unfortunate that multiple customers were affected.
I want to reassure you all however that I have the determination and stubbornness to ensure that I will take care of any order that has an issue. Just shoot me an email and I will be more than happy to find a compromise that works best for you. We have so many Noops coming in the future, so if you are on the fence about waiting on your replacement Parker, just stay tuned.
If you opted for store credit, I am still processing those and working in small batches. I was hoping I could find a workaround that allowed me to issue it en masse, but unfortunately I am having to issue them one at a time. I am about 60% through the spreadsheet at the time of this update. I am being forced to take a small rest after suffering a pretty severe cat bite yesterday morning, which has slowed me down more than I'd care to admit (I'm on antibiotics, though!)
All of this to say: As you can imagine, this is a very mentally taxing level of effort, and in combination with life and personal endeavors, I am inevitably going to make mistakes here and there, or forget something along the way. If you have any issues with an order or a question about your store credit, please just shoot me a quick email and I will look into it with urgency.
Thank you all again for your tremendous patience, support, and compassion through it all.
We have a bunch of backers who also backed the Mega Restock campaign, and I am excited to announce we should have fulfillment beginning around October 12th!
Stay Magical. Stay kind!
- Kity
As of today, the rest of shippable orders have been processed. There are roughly 17 straggler orders I still need to process, and roughly 22 Parker's still needing to be sent out to customers.
If you are still waiting on your Parker, please do not be alarmed. I have created open orders in my shopify backend to ensure I do not lose sight of your Parkers.
I have 100 new Parkers being made and once they arrive, I will get those sent out as soon as I possibly can. I have asked Steven to expedite their production so we can get them here hopefully before the end of the year.
I am also emailing customers affected as I process orders, just for added transparency and communication efforts.
For Backers who are still waiting on Parker:
I know this has been a bumpy ride with Parker, and it is unfortunate that multiple customers were affected.
I want to reassure you all however that I have the determination and stubbornness to ensure that I will take care of any order that has an issue. Just shoot me an email and I will be more than happy to find a compromise that works best for you. We have so many Noops coming in the future, so if you are on the fence about waiting on your replacement Parker, just stay tuned.
If you opted for store credit, I am still processing those and working in small batches. I was hoping I could find a workaround that allowed me to issue it en masse, but unfortunately I am having to issue them one at a time. I am about 60% through the spreadsheet at the time of this update. I am being forced to take a small rest after suffering a pretty severe cat bite yesterday morning, which has slowed me down more than I'd care to admit (I'm on antibiotics, though!)
All of this to say: As you can imagine, this is a very mentally taxing level of effort, and in combination with life and personal endeavors, I am inevitably going to make mistakes here and there, or forget something along the way. If you have any issues with an order or a question about your store credit, please just shoot me a quick email and I will look into it with urgency.
Thank you all again for your tremendous patience, support, and compassion through it all.
We have a bunch of backers who also backed the Mega Restock campaign, and I am excited to announce we should have fulfillment beginning around October 12th!
Stay Magical. Stay kind!
- Kity
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