Some backers, not all, may see another shipping charge this week. This is NOT an additional charge -- it's completing the shipping you were originally quoted, which for some reason was not charged in full.
Here's a typical example:
You can see that while shipping was quoted at $19.99, only $17 was charged. (Nope, no idea why. Support hasn't been able to identify a reason yet, either, though we're still looking.)
To be very clear, this is not for profit on my part; my actual shipping cost for this particular package is now $22.16, not 19.99, but I wasn't going to raise rates on anyone. I just also don't want to lose more money on each package!
The correction was needed at multiple shipping levels, both domestic and international.
Nearly every instance will show a charge of $2.99; I think there are a couple of 3.99 cases.
I am very sorry for the confusion of a second charge, but again, this is not charging more than you were quoted, just catching up to the original quote.
A very few backers may see a different 2.99 underpayment on their accounts, and we're still trying to figure out that one, too. In those few cases, the undercharge happened at the pledge level:
Instead of $159 for original pledge and add-ons, this backer was charged $156, leading to the current underpayment. Weird but true!
Don't worry; no one will be charged more than they were originally shown! These secondary charges are only bringing up to the original shown totals.
On the other hand, I have also refunded partial shipping to several backers who were charged more than necessary; each should have received a message about the refund.
