Hey everyone! I know there are still some people who have sent emails, I finally am done traveling and being busy and will be able to get all of them finished up tomorrow night.
Please if you have any questions or issues send an email to me at [email protected]
I also wanted to note!! That if you missed out on the prehistoric pals, they will be on the website at the end of September. Once I am 100% sure everyone has their order, order fixes, or refunds from anything canceled or changed!
So I’ll make an update here once they are listed. Currently I only am doing listing on my primary business website. But I’m working on a pocket pal specific website too! That will also be connected to my discord and show updates there whenever I post them! (It’s taking a lot of work to get done) since I post on telegram and there! Usually sneak peaks and samples for upcoming campaigns!
There are very few jackets left, (all of the order fixes and orders are being filled before those get sent out)
If you are waiting on a refund for your custom order please comment here so I can keep track of it and get it done today!
Some of the order fixes that went out last week. I’ll have the last batch out by next Friday! (Hopefully last batch)
Happy to say however no issues have come up from paranormal pal orders! So new method of keeping track of labels and such is going swimmingly 🥰🥰
Please note all important campaign things are also shared on backerkit. These groups are just for y’all to chat and me to share just random little updates! Like upcoming campaign samples, or things like “oh I got so many packages done today”, these plushie concepts for future stuff, etc! Important things are shared on the campaign pages!
I am working on replying to the last of the emails today! Thank you to everyone who sent a follow up email!
Please note, THIS IS ONLY REGARDING PREHISTORIC PALS. If you sent an email for something else I’ll be working on those next week!
Thank you for your patience!
There are also a few orders whose tracking still has not updated, I will be resending and reaching out with new tracking/labels via email for those orders!
IF YOU DO NOT HAVE A REPLY PLEASE SEND A FOLLOW UP EMAIL!!!
Hey everyone! Just a quick update, I think I have every email replied to for PREHISTORIC PALS only.
If you need the email it is [email protected]. I will not be replying to inquiries via the comments, as I do not get notified of comments or responses and it is easy for me to lose where I was and have to sort through everything. The email is easier, and keeps better records for both parties.
If you have not gotten an email back please send a follow up!! And I will get to it by monday night. All of the order fixes are being packed today/tomorrow and will be shipped out by wednesday to give an extra day or two for any email I may have missed.
I am aiming to make sure EVERYTHING for this campaign is finished and done by this friday. When I leave july 25th for vacation, I will not be replying to anything for about a week. Then august 3rd I will begin in full swing everything for paranormal pals! As well as place the bulk order for pride pals.
Pride pals is the last pocket pal campaign that will be run until i get EVERYTHING sent out, updated and sorted out. This does not include however the week long campaign about to be run for soup the dragon, it is going to be a very small campaign with just soup, and his friend porridge. They are not part of the pocket pal friends, and I only need to reach around 80-90 backers to fund him. SO it will be a super small, stress free fun campaign that will NOT interfere with any pocket pal stuff.
I appreciate all the patience and support, this has been way more stress and way larger than I ever expected it to be. I never thought it would take this long to get everything fixed and sorted out. Nor did i think this would have so many issues arrise.
Please read through the entire update before commenting!!
Hey, so sorry for the silence! Was away for a work event in Pa!
But, soon as I got back I worked my way through finally getting all of the initial orders sent out! This includes all international and local orders. Your tracking should update by tomorrow!
Please give it a week or two, and if there are any issues please reach out via email at [email protected]
Now, moving onto the other important update regarding any and all order fixes. And custom pal refunds.
-the refunds were stuck on processing for some reason, they were canceled and lastnight I redid them! The refund should be in your account within 1-2 business days!
-order fixes -I will be replying to emails tonight/tokorrow! The plan is to get all labels printed out tonight/tomorrow for any and all order fixes.
-if you have not received an email back by Saturday please send a follow up one! I am doing my best to make sure I get to every email but there are a lot, and it can get confusing and overwhelming.
-I am very happy to say though that I don’t think there will be any errors on orders anymore. The new system of packing orders has worked wonderfully on this last batch, and I will be continuing to follow it for all future campaigns. The next campaign being sent out are the paranormal pals, which I’ve already begun doing. And will have about the first 1/3 of them sent out by the end of next week!
I’m posting an update to that campaign page that is in depth tomorrow!
