Oh my goodness everyone, the apricot replacements have finally arrived!! Now, what does this mean??
It means within the next two weeks every single order left without a tracking number will be sent out and should also be received!!
I am so super appreciative of everyone who has been so patient with this issue with these plushies. I am going to be working as fast as I can in the evenings to get everything sent out!!
I will be working on printing labels in sets of 20 to make sure they are all accounted for and not misplaced for these orders. Since a majority of them contain 20 plus items.
Also for customs being refunded, everyone should have their refund by the end of the week as they were all finally processed today and will take 1-3 business days it says to be returned to accounts.
If I have not gotten back to your email if you sent one via the help email, I will be going through them tonight and making sure to respond to the last of them If you have any issues please make sure to reach out!!
While I am so happy with how big this campaign was it was also extremely overwhelming in the amount of orders and design and has taught me a lot. Moving forward no campaign will have this many designs again. As well as I am planning to hire part time help, and train them as well, for campaign fulfillment in all future ones so that campaigns can be filled faster and more accurately.
Finally excited to say thateverything without an apricot has been sent out. There are less than 143 orders left to send out!! Which all contain an apricot, so as soon as I have them in hand I will post an update!! And they will be sent out asap!!
I am also letting the preorders know that you may have only just today got your tracking, I had to have help from backerkit because he preorders were not showing up. It is fixed now, and I will pack and ship those few orders tomorrow!!
I also beleive I am almosy done with order fixes. Replied to some emails yesterday, and will finish up tonight!!
Paranormal pals have also arrived, the first half anyway! And I will begin packing those next weekend!!!
The apricots are still in customs, but tracking says estimated delivery by May 28th!!
However I did not get a chance to get the rest of the orders packed over the weekend, just was exhausted and needed the rest. So please if you have tracking, and it has not updated yet. Give it until Thursday. If it does not update by Thursday please comment and let me know here or via email [email protected]
Also for order fixes, I did not get a chance to go through emails again yet either. I will be doing so tomorrow and getting those remaining order fixes sent out by Thursday as well!!
I am waiting on apricots to arrive so if you do not yet have tracking it is because you have an apricot order and I am waiting for them to arrive. I really appreciate the patience and I am doing my best to make sure everything is transparent!!
In other news as well, paranormal pals first half of the bulk order arrives this week. Next weekend I will begin packing those orders as well!! Once all the prehistoric ones, that do not have an apricot, get sent out.
Please please comment if you have an order that has no tracking still, and you DO NOT have an apricot! There have been several that were stuck on “address locked” but never updated on my fulfillment page end. Not until I looked up the actual email or name of the backer then they showed up.
The apricots are currently in customs!! As soon as they are released they will be on their way to me, and I will be able to fill remaining apricot orders. So if you got an apricot and have not received tracking do not worry, you will within the next two weeks or so!!
If you selected the choice to get the refund for the apricots, I am processing those on Saturday as well as replying to all the follow up emails Sunday as well. Anyone who already has tracking, if your tracking has not yet updated then it will by Monday. As the last of the shipping labels are also being packed up tomorrow to be dropped off Monday!!
If you have not sent a follow up email ONLY REGAREDING order fixes or address changes please do so. I am almost all caught up on them, and on orders. Only 138 remain to be sent out/labels bought. I feel like I am finally getting my head above water on this after such a rough process. I am also already integrating the new methods for packing that will be used for all future campaigns. Instead of bringing every single label to the shop, and them getting miss placed. I am instead separating them into manageable sections for each day and giving them ach their own folder for them to stay in until I pack that day. The plan is for 50 a day to be the manageable amount. Of course ones that are just a single pal are much quicker so there will also be dedicated days for singles in which around 75 will be done.
Also regarding fossil boxes, they will no longer be included with orders. I was wanting to include them since they still have the logo brand but there have been complaints that I am including them even though there are no more fossils left. So in an effort to avoid complaints I will not be including them in the remaining orders. If you haven't gotten your order yet but still want the empty case though please comment below and I will make sure to include it as they are still cute and you can display other things in them.
So real quick thing, I have most of the order fixes printed and tracking sent. IF YOU HAVENT GOTTEN AN EMAIL WITH TRACKING PLEASE SEND A FOLLOW UP EMAIL!!!
And please refer to older updates regarding the fossils, ther have been many emails regarding the lack of them. As previously stated I didn't have enough of them for all of the orders, with over 1800 orders including the preorders I just did not have enough in my collection to send out to everyone. I am really sorry about it, but i never planned for so many people.
In other news, half of the reprinted labels, as well as a lot of order fixes got packed today. The remaining ones will be packed on friday!
I am processing custom plush refunds this week as well. And, if you havent gotten any tracking yet please comment below, backerkit is being a little screwy with filtering backers and I think everyone who did not have an apricot got tracking. It shows on my end as such, but want to make sure.
