BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

How do I choose my Snug-Along?

You will be able to choose which characters you want as backpacks once the campaign is over! We will email you a survey to fill out.

When do I get charged?

After the campaign ends!

When will the items ship?

We hope to have them shipped to you by Late Summer-Early Fall 2024!

Will we get to see prototypes for the new plush before choosing?

Yes!

Will prototyping new plush delay production?

It could, but we will keep you updated and try to stay on track to get these to you in summer/fall 2024.

Can the backpacks be washed?

Yes, they can be washed in a washing machine! I would just recommend putting them in a laundry net bag and removing the bandanas and straps to avoid any colors running.

There's animals I want to see as Snug-Alongs but they keep losing the polls.

If the project gets enough attention and love, I promise there will be a Series 2.

Will all the designs become BeanBuds or just the first five?

Each BeanBuds is a unique plushie that requires its own prototyping costs and process so they will be considered if we raise over 100k and add more goals!

Will the items be available after the campaign ends?

We will have preorders up for a while but prices will increase, and we cannot guarantee how long they will be in stock, so pledging is the best way to reserve your items!

Can't find an answer to your questions?