Some people have e-mailed with concerns regarding the gaps in updates. First off: never apologize for reaching out via e-mail to check in! I am always happy to give y'all updates, even if I may not have detailed answers. Truthfully, I've just been so busy that the months are blurring together! @-@
I'm still plucking away at orders a few batches at a time. There are currently 113 US Orders remaining.(A few folks have finished their surveys, so the number got boosted a lil!) The current plan is to have these out by the end of June. June is a slow month for me, so I should be able to focus all of my energy into packing. Once I get all the US orders out, I'm going to take a hard look at my books and get an estimate of the remaining shipping costs. As y'all know, the current state of international trading is... not great. I've been using PirateShip's Simple Export to keep international shipping costs as low as possible, but it's not available for bigger orders.
I wish I had more to update in those regards, but truthfully, I'm just trying to take it all one step at a time. A big thank you to my international customers especially for their patience! Y'all have been real troopers.
Galaxycon Nashville
I will be in Nashville this week for Galaxycon! If you are in the area and would like to pick up your order directly, please e-mail me by Wednesday and I'll have your order prepared for you. If you're not attending Galaxycon but are local to Middle Tennessee, we can arrange to meet up at a coffee shop or park for pickup!
And lastly, since it's been a hot minute, I figured I'd address some frequently asked questions as well!
"I received my tracking number, but there hasn't been any progress on it."
I often print my labels out in large batches! Once the label is purchased, the tracking number is generated. However, until the package is dropped off and scanned in at the post office, it won't show any updates. Sometimes, especially with larger batches, it just takes me a while to package each order. However, if your order doesn't update after 2 weeks, please do check in! It could possibly be lost at this point.
"How do I get the wrinkles out of my plushies?"
Due to the financial difficulties of this campaign, I have been shipping a lot of the plushies in polymailers. It still gets them safely to their location, but it often leaves them looking a lil... rumpled. Just think of it like jet lag... No worries, though! The wrinkles will fall out. There's a couple methods to do so:
1. Beat the ever-loving sh*t out of them. Shake 'em up. Stomp 'em. 2. Toss them in the dryer for 10-15 minutes with a damp washcloth on a low tumble cycle! This method works especially well with Mumble, since her ears are prone to holding onto their wrinkles. 3. If you DO have a steamer for some reason, this helps to knock out the wrinkles.
"Will you be selling these again?"
This is a loaded question. I do have extra plushies, and I will be selling those once all orders are fulfilled. (Possibly a couple after US orders are completed so that I can fund international shipping.)
My current debt is sitting at about $10k for this campaign. It's going to take me a few years to climb out of that hole. Until then, I will not be able to restock these plushies. Once the extras are sold, they're gone for good. I have cut ties with the manufacturer who designed these plushies, so I would need to start the manufacturing process all over again.
That being said, I still love the Hurtsies. I have grown a bit distant and resentful towards them during this campaign, but I'm hoping to work them back into my stationery lines once the dust has settled. So while there won't be any plushes of them available for a long time, you might be able to find their designs in other mediums.
Lops of love, and see y'all again soon! -Loppy Rae
Hello everybunny. Just a short update from me this month.
I am prepping this month's batch of orders. I am aiming to get a batch of 50 out by the end of the month.
I will be at Fanboy ATG this weekend! If you are in or around the area and would like to pop in to pick up your Hurtsies, please e-mail me and I'll make sure your order is ready for pickup. Additionally, if you're in Knox, but not going to Fanboy, we can discuss a public meet up point!
I also had some folks (both international and US) ask if they were to order from my shop, could they have their Hurtsies included with their order. I am happy to do this! Please just make sure to add a note to your order with your Hurtsies order number, and I can get that squared away. Unfortunately, I still cannot ship out to the EU/UK, so I cannot combine orders for those countries.
We're in the throes of tax season here in the US. And let me tell you, filing taxes is enough of a headache without having to figure out how to deal with a loss. Luckily, I should be able to claim all of the wire fraud as a loss. I'm not sure what this will mean for me financially, but I'm hoping that I will either owe nothing, or get a small amount returned to help chip away at the debt.
The cost of shipping so far has me sitting at about $7k in credit card debt. I'm trying desperately to not put any more on my card, so batches have been smaller. However, I don't want to drag this project out any longer than I have to, so I've been weighing all of my options. I also have been refunding people where I can, but again, it takes time for me to earn that money back to issue refunds. (Especially with the larger ones.)
Again, I'm not trying to throw a pity party for myself here, but I hope the context can help explain my slowness.
And for further clarification, most of this community has been nothing but kind to me. Seriously! Sometimes I can't help but get a bit weepy over how compassionate y'all are. The bad experiences have been few and far between compared to the overwhelming kindness and patience I've been shown.
Once this project is all said and done, I would love to put together a gift for everyone who has supported me for this entire train wreck. A digital download would probably be the most efficient, I think? Please let me know what sorts of things you'd like to see. I was considering a little phone wallpaper + icon set!
Sorry for how truly messy this update was. I hope it made even a teeny tiny bit of sense. My next update will hopefully be sooner rather than later!
I've packed and shipped 534 orders to date! There are 361 orders remaining, with 194 US orders and 167 international orders.
Ideally, I would like to have US orders wrapped up by the end of April.
In full transparency, however, I have had to work in small batches due to financial issues. As most of you are aware, due to the wire fraud, my entire budget was upended. The money originally allotted to fulfillment was spent just getting the plushies through production. All this to say, fulfillment has been going slowly because I've been pulling the money for shipping labels out of my personal account. However, I've long since drained by personal and business savings. Shipping costs have increased exponentially since the initial campaign, so I'm only able to work in small batches of 50 or so. I've had to take breaks between batches to push commissions or sales in my shop to fund the next round of labels.
In order to speed the process up, I may auction a couple of the protoype Hurtsies, or the weird cursed ones I've found while grading plushes. I'm not sure if anyone would be interested, but I'll post them on my Insta or Twitter if I do go through with the idea.
Again, I can't stress enough that I'm not trying to make excuses. It's really hard to write about everything without sounding like I'm throwing a huge pity party for myself.
It's not ideal, and I apologize that y'all are having to continue waiting. I must sound like a broken record at this point, but I am SO grateful for y'all's patience. I don't think I could survive this whole conundrum if I haven't been met with such kindness and grace. I know supporting a crowdfunding campaign is a gamble in and of itself. I've heard of many campaigns gone wrong, and I never expected to be at the center of one. Even if this whole campaign has gone to shit, I hope I can prove that I'll see things through to the very end, at the very least.
Also, as a side note, it is just me here! I've had a lot of e-mails coming in addressing Riot, and I regret to inform that I had to let Riot go in early 2025 due to being unable to afford their services. Please don't reach out to them for campaign updates. At any point, y'all can reach out to me via e-mail with questions or concerns. My e-mail is [email protected]. I try to respond at least once a week.
Hello everybunny, I hope everyone had a happy holiday, regardless of what they celebrate!
Just a quick update on shipping progress:
As of now, there are 470 orders remaining to be shipped! Of those orders, 168 orders are international.
I am hoping to wrap up US shipping in the next few months, and will be comparing prices for international fulfillment services that can fit into my budget in the meantime.
Certainly, I sound like a broken record at this point, but I'd like to extend my apologies again for all the road bumps in this project. It has been almost an entire year since the initial wire fraud fiasco, and I have still not recovered financially. This year was incredibly unforgiving for small businesses, and losing $13k on top of my drastically declining revenue has not left me in the best shape. In full transparency, the remainder of this project is being funded via credit card.
I have received a couple of complaints that people were not satisfied with their plushies, and I apologize if that's been the case for you. If you're not happy with the plushes, that's entirely valid. However, at this point, I just do not have any funding to request the factory remake the plushies. The factory has not been cooperative, and has refused to take accountability for the hacking that led to the financial loss in the first place. I understand if people are frustrated after the wait, but all I can offer is a refund at this point once the plushies are returned to my home office.
I apologize if any of this was poorly worded. I really struggle with discussing this whole situation, because I don't want to come across as guilt-tripping my audience. It's hard to strike that balance, especially when all I can do is share words across a screen. All I know, all I can promise, is that this project will be completed if it's the last darn thing I do. But in the mean time, I'm incredibly tired, and I'm just trying my best to keep my head above water. I don't expect pity or forgiveness, but I do hope everyone realizes that I am doing the best with the hand I was dealt.
I'll be back in another month for another progress update. In the mean time, if you'd like a progress update, just shoot me an e-mail! And again, if you'd rather have a refund than wait for your order, you can reach out to me at any time!
MINI EDIT: If you've received a tracking number this week, please don't be alarmed if it doesn't update immediately! Currently, I have about 60 orders packed, but with Thanksgiving this week, I am waiting to drop them off so they won't be sitting unattended over Thanksgiving weekend! Tracking numbers should start updating Monday.
Hello everybunny! Just checking in to say that I'm still working hard to get all these babies packed. So far, I have shipped 383 out of 860 orders. I'm almost halfway there. I'm currently working through the Two Plush tier at the moment.
Thank you all for your ongoing patience. With the holidays coming up, I may slow shipping down just a smidge. I don't want to risk them getting lost in the holiday muck, or being left out while people are out of town.
If you're moving or need adjustments to your orders, remember you can reach out to me via e-mail at any time for assistance. (I'm sorry this update isn't more beefy, there's not much interesting going on behind the scenes aside from me swimming through seas of zombie buns.)