Frequently Asked Questions
Find answers to your questions
Project FAQ
Your $3 pre-pledge got you the Pre-Pledge Exclusive Bigfoot Bobby shiny promo card. The $3 is not applied to your pledge amount and the item is automatically included in your pledge survey.
If your country is not listed in the shipping matrix, send us a message or leave a comment! We will let you know if we can ship to your region. Note: Most countries not listed in the shipping details will fall under Rest of World (ROW) shipping prices.
VAT will be charged in the pledge manager based on your country’s applicable rate. This is separate from customs fees and is required by your country on imported goods.
Our campaign includes a detailed shipping section with estimated costs for each backer's region. While we don’t anticipate any changes to these prices, please note that they are estimates and may be subject to adjustment. We partner with reputable fulfillment services to keep shipping costs as low as possible and remain committed to exploring even more affordable options for our backers.
We offer a full refund for requests received within 14 days of the Backerkit campaign's end. After 14 days, refunds will be issued at 85% of the amount paid, accounting for Backerkit fees, merchant provider fees, and the time and resources already invested. Once the manufacturing process has begun, no refunds will be issued.
Battle Goomis uses standard poker size cards - 63.5 × 88.9 mm
Yes! If you don't add everything you want when you pledge, you'll be able to edit your order in the pledge manager.
Backerkit won't charge you until the final day of the campaign
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.