Project Update: International shipping update
Hi, everyone -- HAPPY NEW YEAR!
We hope everyone had a wonderful holiday season and are entering the new year with excitement. We sure are! So many exciting things are in the works for 2026...
We wanted to update all international backers with the latest status update from the regional fulfillment warehouses. We were waiting for confirmation and estimates from them before reporting anything, and the holidays slowed down communication a bit...
As it stands, as of a few days ago:
- Asia orders are underway, and were packed and put on consolidated shipping containers to their various regions this week. You should hear from your local delivery agents shortly!
- Australia and New Zealand fulfillment is underway! Those shipments were likely completed this week (tho we'll get confirmation next week). You should receive tracking information from Aetherworks soon, if you haven't already.
- EU and UK order inventory is on its way to Zatu for fulfillment, but it may take a couple of weeks for it to arrive there. FedEx and the FAA really caused a big delay with that inventory transfer, partially due to holiday congestion, but also fallout from the recent disaster with UPS. (The crash that killed 15 people in November -- even though the crash was a few months ago, and a different carrier, the FAA has grounded so many courier flights, it caused even more congestion and delays that they're still recovering from...) We expect everything to finally reach Zatu by the end of this month, and they will ship everything as quickly as they can once the items arrive. You should receive tracking information once the packages are sent.
Thank you for your patience! We know that it can be frustrating to see fulfillment reach North American backers so much sooner... we try to coordinate everything to narrow the fulfillment delay around the world, but sometimes world events get in the way and out of our control... 😕 It's all coming very soon, though! Time to get excited! If you have any questions or concerns, please email [email protected].
Comments
0