Updates
Check out the latest news and keep up with progress
PROJECT UPDATE
Marshmeollow
CREATOR
about 3 hours ago
Project Update: Production Update✨Most of the pins are done, one design possibly getting delayed
Hello Backers,
Most of the pins are finished and received! The rest of them will be on their way to me soon once finished. Here are some photos from me and my manufacturer:
Most of the pins are finished and received! The rest of them will be on their way to me soon once finished. Here are some photos from me and my manufacturer:
I have received all small/mini pins except Hobby Horse. They're still in production. We spent a lot of time on the colors because the translucent grey didn't look good on a gold sandblast surface. Now the color looks good after many calibrations, but there is another plating problem which needs to be fixed. If my manufacturer cannot fix it, this Hobby Horse design needs to be remade, which might cause more delay. I'm currently waiting for updates from them as they're trying to fix the issue first.
More WIP of the regular and premium pins! They're finishing up with no delays.
I'm starting to pack sticker sets now to save time for packing orders(so many SKUs omg fingers crossed I won't mess up T_T)
Estimated shipping time is July if there are no major delays. If Hobby Horse needs to be remade, then any pledge that includes it will be delayed to August.
I will post another update if a delay happens and when I'm ready to lock your addresses for shipping. Please note that you can still update your address anytime before I lock it!
I believe the next update won't be too far off, and I'm excited to ship these to you all! :)
I believe the next update won't be too far off, and I'm excited to ship these to you all! :)
PROJECT UPDATE
Marshmeollow
CREATOR
about 2 months ago
Project Update: Pins and Stickers Production Update!
Hello backers!
I have some exciting progress photos to share from my manufacturers! While the photo quality is a bit rough and blurry, I wanted to give you a transparent look at where we are. (I promise they look much better in person!)
Includes Backer-Exclusive Content
PROJECT UPDATE
Marshmeollow
CREATOR
4 months ago
Project Update: 📢 Action Required: Surveys are LIVE! Time to Choose Your Designs!
Hello everyone!
I sent out a 'smoke test' to 5% of backers a few days ago, thank you for filling them quickly! After reviewing the feedback and fixing a few minor errors, all surveys have now been sent out to everyone! Please be sure to check your spam/trash folders if you cannot locate it. Please make sure you fill your survey out ASAP! This survey is how you tell me exactly what items you're getting.
The main section of the survey will be explained below:
- Pick your designs from your reward tier: This is where you select the designs you want for the tier you selected
- Confirm Your Add-ons (if you had one): Confirm or select designs for the add-on you chose during the project
- Survey Add-ons: If you want extra items, you can add them to your order within the survey. Please note survey add-ons are optional choices on top of any selections from your original pledge, feel free to skip this part if you're not interested!!
- Confirm your address: Lastly, fill your address, if the address changes during production you will be able to update the address before fulfillment
Survey Deadline
Please complete your survey by March 11th. The quicker I can gather survey results, the faster I'll be able to start production.
Your card on file will be charged 24–72 hours after you complete the survey.
Your card on file will be charged 24–72 hours after you complete the survey.
Pay Over Time Backers
Please note that Pay Over Time backers will not receive your survey link until the full amount has been paid. (So please don’t worry about the March 11th deadline!) BackerKit only triggers the survey once your final payment installment has been successfully processed or you choose to pay the rest of the amount early. As soon as your full balance is paid, the system will automatically email your survey link to you.
Pledge Failed Payments
Some pledge payments are still showing as "errored" or “failed.” If you didn’t receive the survey today, please check your pledge to see if the payment went through. Please update your payment card so the payment can be correctly processed!
If you cannot fix your payment by the 26th, you will also receive the survey later and you can pay the full amount plus shipping during the survey.
If you have any questions please let me know [email protected]
Have a great rest of the week!!
<3 Belem
Have a great rest of the week!!
<3 Belem
PROJECT UPDATE
Marshmeollow
CREATOR
4 months ago
Project Update: 🌟We did it! What's Next?
Thank you all so much for your incredible support! I honestly was not expecting the collection to be this successful, and we are absolutely floored that we even unlocked those extra stretch goals together. This project wouldn't be possible without your amazing support, thanks you so much!!
So, what's next?
Payment Processing: Over the next 24 hours after project ends, BackerKit will automatically begin charging the card you placed on file for your pledge.
Payment Processing: Over the next 24 hours after project ends, BackerKit will automatically begin charging the card you placed on file for your pledge.
Failed Payments: If your payment declines, please don't panic! You will receive an automated email notification and you will have 14 days to fix the payment through your pledge confirmation page. The system will automatically attempt to retry your card again on Day 7 and Day 14. If you are unable to fix the payment within this 14-day window, your pledge will be imported with a balance owed, but you will still have a final opportunity to reinstate your pledge when the surveys are sent out.
More info about failed payments: https://help.backerkit.com/article/497-payment-issue-declines
More info about failed payments: https://help.backerkit.com/article/497-payment-issue-declines
Surveys (Coming in 1-2 Weeks): I will be sending out the surveys in about 1 to 2 weeks. This brief waiting period allows time for all the funds to properly clear and gives me the time needed to set up the pledge manager. In this survey, you will be able to confirm your reward preferences, additional design add-ons, and provide your final shipping address and pay for shipping fee.
If you have any questions in the meantime, please feel free to reach out to me via email at [email protected]
Thank you all again and I will be in touch with more updates soon <3
If you have any questions in the meantime, please feel free to reach out to me via email at [email protected]
Thank you all again and I will be in touch with more updates soon <3
PROJECT UPDATE
Marshmeollow
CREATOR
4 months ago
Project Update: Stretch Goal Design & Sticker Pack Updates!
Hello backers and followers!
We have only 3 days left! if you haven’t joined us yet, you have less than 72 hours to secure these designs before the project ends.
I have a small design update regarding the new stretch goals I posted a few days ago. As I've been doing production files of them, I adjusted the rabbit doll's eye, and made the feet more floppy and dangled. I realized I got a bit too caught up in some plushie reference photos before, and the updated design feel much more natural to me now.
A few more tweaks:
Color: I’ve slightly adjusted Alice's lip color in 'Broken Memories' to a softer nude tone
Siren’s Bottle: The bottle in Siren’s hand will feature a stained glass effect with printed details on top!
A few more tweaks:
Color: I’ve slightly adjusted Alice's lip color in 'Broken Memories' to a softer nude tone
Siren’s Bottle: The bottle in Siren’s hand will feature a stained glass effect with printed details on top!
Sticker Pack now has 2 more stickers!
If you have the sticker pack as add-on, you don't need any adjustment, I’m adding the sticker versions of "Broken Memories‘’ and ‘’Siren" to the sticker pack at no extra charge! Each individual sticker will return to its regular price after the project ends, so now is the best time to grab them at this special rate!
Also EVERY BACKER now will receive "The Rabbit" Sticker for free!
That's all!! And please feel free to share the project with any friends who might love these. Thank you for making this journey possible!
Have a great rest of the day <3
