BackerKit FAQ
How does BackerKit crowdfunding work?
Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.
To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.
All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.
Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.
Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.
When will I be charged for my pledge?
Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.
What happens after the campaign is over?
The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.
The survey will be sent to the email address we have on file with your pledge.
Any additional payment will be charged when you complete your survey and confirm your order.
Project FAQ
Will you be shipping internationally/to the UK?
Shipping to other countries is now available via the preorder store. Please be aware that I do not collect and remit VAT so the responsibility is on the buyer to pay these fees when their items enter the country.
I will be moving before rewards are scheduled to ship. Can I change my address?
Yes! You can edit your survey responses at any time by logging into your BackerKit account. This includes your pledge level, add-ons, and address. Addresses are set to lock shortly before rewards ship, about a month or so in advance.
Will I be able to purchase a Series 2 Carewere after the campaign ends on October 5th?
Yes! The preorder store is open now to all domestic and international carewere fans. Preorders are estimated to close sometime in April 2024.
Can I select a Series 1 Carewere if I've purchased a plush add-on?
Yes, Series 1 Careweres are available in the preorder store and as part of the survey all backers will receive.
Do the Careweres fit in Build-a-Bear clothing?
Unfortunately Careweres are just a little too round to comfortably fit into most BAB clothes. Around the neck or hand accessories may work, however!
How will you be shipping the Careweres?
At this time I've decided to go with a professional fulfillment company to handle all shipping. I'm still in talks with several different companies, but as soon as I find one that best fits our needs I will be sure to ask how they intend to ship packages of various sizes and the estimated cost.