BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

Will the jellinoms be available individually later?

Nope! Only as seconds, once all the standard grade ones have sold out. They will be gacha-only after this campaign! The ONLY exception to this is when I sell in-person at conventions where gacha machines are BANNED. I will then have them on boards at the higher individual pricing, not at the pricing for spins!

How do you grade pins?

"Standard" pins (formerly "B-Grade") are any pins that don't have visible flaws within arm's length. Flaws may still include things such as uneven enamel, scuffed metal, dust in enamel, slightly-misaligned printing. It generally takes a very discerning eye to notice standard grade pin flaws. Anything with flaws visible over an arm's length away is a "seconds grade" pin and will be available severely discounted individually once all the standard grade pins have sold out.

What countries do you ship to?

I ship internationally, however, due to VAT law, the UK and EU have order minimum restrictions of 135£ and 150€, respectively. Please also note, as depressing as this is to mention, if you are in or neighboring a country actively embroiled in war, or even just have a lot of chaos in your postal system, there may be significant delays/difficulties in receiving your packages.

How do I find out what projects I’ve pledged to?

Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to

How do I get free pins during Pintopia 2024?

Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024

What do FREE Pintopia 2024 Pins look like?

Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like

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