Moon Duckling
CREATOR
2 months ago
Project Update: This project might be officially cursed
Hello ducklings!
I have some good news, and some bad news... and if you thought that after the charge problem it couldn't get worse, oh boy, it did. I would really like to hear your opinion on this matter, so please, consider voicing it in the comments.
Good news
BackerKit staff is currently working on the problem of syncing refunds in Stripe with BackerKit! From what I have been told yesterday, it should take up to 5 business days. The surveys has been also set to EUR (finally!), which also means the prices are currently way off... I will be lowering the prices back to the original EUR prices (not USD ones) once the syncing is done, and will be also resolving any problems that might have arisen due to the refunding.
This, however, also brings me to the bad news...
This, however, also brings me to the bad news...
Bad news
Remember some of the problems I had around US packages? Well, that did seem to get resolved during November/December! BUT...
Now the problem is that my local post office stopped accepting ANY small parcels to every country, that would include tracking. This means I can't send any packages this way anymore.
I honestly had no idea this was about to happen. When I sent my last parcel last week of December, there were no news about this decision. Even now, you can find it only in one obscure .pdf, somewhere hidden on the site, only really reachable via Google search.
This, however, means I have to use private shipping company to send the rewards, which in many cases doubles the cost of the package.
I have been contemplating for the past three days what to do. That's where I would like to hear your opinion, because that's currently what matters the most:
a) ship parcels untracked (because yes, this is still a possibility, for some reason??)
b) I would raise the shipping price to the current cost (so international shipping would be now 18 EUR for small packages, for the big ones 24 EUR || for Europe, small packages - 11 EUR, big packages - 21 EUR)
c) we would meet halfway – I would raise the prices only by ~50 %, and the rest I would pay myself (so international shipping would be now 12 EUR for small packages, for big ones 18 EUR || for Europe, small packages - 9 EUR, big packages - 16 EUR)
I want to highlight that there is no right or wrong answer. Please, answer based on your own feelings, don't hesitate to voice any ideas/opinions you have :)
Now the problem is that my local post office stopped accepting ANY small parcels to every country, that would include tracking. This means I can't send any packages this way anymore.
I honestly had no idea this was about to happen. When I sent my last parcel last week of December, there were no news about this decision. Even now, you can find it only in one obscure .pdf, somewhere hidden on the site, only really reachable via Google search.
This, however, means I have to use private shipping company to send the rewards, which in many cases doubles the cost of the package.
I have been contemplating for the past three days what to do. That's where I would like to hear your opinion, because that's currently what matters the most:
a) ship parcels untracked (because yes, this is still a possibility, for some reason??)
b) I would raise the shipping price to the current cost (so international shipping would be now 18 EUR for small packages, for the big ones 24 EUR || for Europe, small packages - 11 EUR, big packages - 21 EUR)
c) we would meet halfway – I would raise the prices only by ~50 %, and the rest I would pay myself (so international shipping would be now 12 EUR for small packages, for big ones 18 EUR || for Europe, small packages - 9 EUR, big packages - 16 EUR)
I want to highlight that there is no right or wrong answer. Please, answer based on your own feelings, don't hesitate to voice any ideas/opinions you have :)
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