Frequently Asked Questions
Find answers to your questions
Project FAQ
Hey all! I’m Adam one of the creators at Mouseborn. My first introduction to RPG’s was after one of the players in my mtg playgroup got an DM essentials kit for Christmas, and I’ve been hooked on RPGs since. I’ve always been a fan of smaller scale settings, especially playing diminutive characters like goblin or gnome rogues. A lot of my campaigns focus on conflict resolution, creative problem solving rather than large dungeon crawls. Outside of RPGs, My partner and I spend a bit of time painting, thrifting, reading, and playing CCGs. Thank you for checking out Mouseborn!
The 48 hour pin will be added to whatever physical tier that you pledge in the campaign! We will confirm all backers at the end of the campaign to see when exactly you pledged.
Yes. Backers with orders over $150 will see a Pay Over Time option at checkout. After a successfully funded campaign ends, your balance is split into four monthly payments.
Click "Manage My Pledge," and then "Edit Pledge." This will let you change your tier as needed. It will also let you add bonus support if you’d like to put money toward add-ons or shipping.
No - Shipping, VAT, and other applicable taxes will be charged after the campaign closes.
Crowdfunding is based on live communication between the creator and the recipient of the final product. This allows us to create the best product possible, as we can dynamically alter and improve upon it based on feedback from the community.
You can request additional support by emailing [email protected].
Please send us an email at [email protected] and we will look into your missing reservation item!
As a way of thanking our earliest supporters the Name in the Book reward includes having your name printed in supporter credits section of every book. Be forever imortalized in the Mouseborn campaign, and leave your legacy!
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.