Frequently Asked Questions
Find answers to your questions
Project FAQ
All STL files will be available after the campaign ends in your MyMiniFactory library. The unique Fighting Fantasy RPG adventure and dungeon map will be fulfilled in PDF format once the physical campaign has been shipped
Refunds are not available once files have been downloaded or within 14 days of purchase.
No, purchases are for personal use only. There is no commercial license and resale of any files or models purchased through this campaign is strictly forbidden.
We’ve partnered with trusted GamesQuest to provide smooth fulfilment to our customers and, customs-friendly delivery in the regions mentioned below. Estimated delivery of physical rewards: October 2026 (dates are estimates and may adjust based on production and logistics).
In the gamebox pledge, you will receive an exclusive Fighting Fantasy Heroes box containing 40+ stat-cards with QR code card to redeem the STLs, logo'd Fighting Fantasy and MyMiniFactory dice, and exclusive printed Hero miniature, plus a printed 48-page RPG adventure booklet and map. Limited Availability on certificate of authenticity, signed by Sir Ian Livingstone himself.
Physical fulfilment will begin once the campaign ends. You should expect to receive your physical rewards within 90 days of the FronTier end, by the end of October 2026. Please be aware that things can change quickly and if this date changes we will make you all aware of this via the campaign updates.
Yes! We understand that you might want to keep one on your shelf in mint condition and open one to play with the exclusive mini and the RPG. Please note you can order a max of 10 boxes.
We ship to: USA (United States) United Kingdom European Union Norway & Switzerland Canada Australia New Zealand
For any questions regarding the campaign, please contact our customer success team at [email protected].
We understand that sometimes plans change. If you need to cancel your pledge, please get in touch with us as soon as possible after the campaign ends. Refund requests will be accepted for up to 6 days after the campaign has ended. After this point, the campaign funds will be released and committed to production, manufacturing, and fulfilment, so all pledges will become final and non-refundable. Thank you for your understanding and for supporting independent creators—it genuinely helps bring projects like this to life.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.