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Myuna Art
CREATOR
about 1 month ago

Project Update: Update #017 - Fulfillment update #2!

Hello, everyone!

Today it’s time for an important update: Fulfillment has begun! Please read this update very carefully, because I’m answering some important questions in it ♥

We’ve currently completed 111 out of 183 shipments! I’m trying to add the tracking information to your orders as soon as possible. You can check under 'Your Surveys → Completed' to see if your order has been fulfilled yet. If so, you’ll receive tracking information by Sunday evening at the latest. Please keep an eye on your shipments regularly to ensure smooth delivery ♥

I’ll be shipping the remaining orders in batches over the next two weeks. However, I won’t be able to ship some of them until around mid-October. The reason for this is a screw-up by the Ita-Bag manufacturer. They sent us incorrect quantities of some items (especially the designer inserts, the black cat ear fronts, and the black fanny packs are affected here).



Another screw-up happened with the pin manufacturer for the freebie pins: the package got lost in transit. I’ve already reordered the pins, but to avoid letting another 1 ½ months slip by, we’ve included replacement pins from our stock with your orders. For example, if you chose an orange fox boardfiller freebie, it might now be purple, blue, teal or pink. We’ve tried to stick as closely as possible to your color preferences. But to make sure no one is disappointed with the alternative pin, as soon as the replacement arrives, I’ll create a freebie code for you so you can choose your favorite color for free at a later date.

Please excuse these workarounds. I’ve tried to plan around these unexpected hurdles as best I can. I know how long you’ve been waiting for the itas, so this is probably the best solution ♥

Please remember that, as mentioned in the project description, you may incur customs fees if shipping outside the EU. Let me know anytime if you have questions or encounter any delivery issues ♥

Feel free to tag me on social media (@myuna_art) when you receive your order ♥ Thank you so much for your support, and I hope you enjoy the Itas!
Myuna

Sebi helped to pack all itas! ♥
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