Nat19
CREATOR
about 14 hours ago

Project Update: Final Charge on PDF Explanation

Hey all! We provided the breakdown on where the final charge costs are coming from in our last post (please check that out, as it explains the cross-section of tariffs, taxes, and shipping fees), but I wanted to specifically address a minor point of confusion:

If you ordered only digital items (like PDFs), the charges you'll receive are digital sales tax. Due to our business's location, we're required to collect and remit sales tax on e-books and other digital items (as you'd expect), and this project didn't charge taxes, tariffs, or shipping fees until this point.

We're sorry for the confusion that caused! Also, we're sorry for the cost the tariffs for US customers incur - we think they're as ridiculous as you do (especially for any product that involves plastics/synthetics, like the mousepads).
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