Hi everyone,

Last weekend, the Portent surveys were opened to everyone, and I was promptly poked on Instagram by a friend (thank you, LaLionne!) about shipping suddenly being asked for a digital-only order. I dug around, talked to Backerkit Customer Support (thank you, Ngoc!), and we were able to solve the issue.

This was 100% my fault; I accidentally had the physical art print and the digital art print swapped for 95 people ;^; I feel really bad for the confusion and the jumpscare. My sincere apologies!

After having checked all 95 backers affected to make sure nobody is charged shipping unduly anymore, I can now safely say everything is back in order. So surveys are safe and open for business again!

If you still have any questions (related or otherwise), don't hesitate to poke me.

Thanks so much for the wait <3
Natasja