NomNom
CREATOR
26 days ago
Project Update: What Will Happen Once The BackerKit Ends?
Hi everyone!
Thank you so much for your support with our first binder project! With just over 1 day left before the BackerKit ends, we want to let you guys know what will happen when it does end!
What happens next?
Once the BackerKit ends, you will be automatically charged the amount you pledged (e.g. if you bought 1 Standard Binder, you will be charged $35AUD). In case of any issues, we will allow 1 week for payments to go through before the next step.
Survey (Shipping Information and Colour Choices)
After 1 week, we will send out a survey where we will collect your shipping information AND which binder colours you'd like! You will then be charged the shipping fee with the same payment option you used to pledge with.
As per request from some backers, we will also allow you to select between black or white pages for your binders; this will be a BackerKit exclusive customisation!
Surveys will be due 2 weeks after being sent out. If you fill in the survey after the due date, the shipment of your binder may be delayed so please make sure you fill it in before its due!
Production + Shipping to You
After surveys are due, we will contact our manufacturer to start production! Production + shipping to our warehouse can take 1-4 months, and will mostly be dependent on customs (unfortunately we have no control over how long customs holds our binders for). However, we will be constantly giving you updates as we get them so you'll always be informed of the whereabouts of your binders.
When the binders arrive at our warehouse, we pack all your orders and ship them out to you! Domestic orders (within Australia) will take 2-6 days while international orders will take 5-10 days. We will also email you your tracking number so you know exactly where your binder is.
If you have any other questions regarding next steps, please let us know and we will answer your questions ASAP
Thank you everyone,
from the team at NomNoms
Thank you so much for your support with our first binder project! With just over 1 day left before the BackerKit ends, we want to let you guys know what will happen when it does end!
What happens next?
Once the BackerKit ends, you will be automatically charged the amount you pledged (e.g. if you bought 1 Standard Binder, you will be charged $35AUD). In case of any issues, we will allow 1 week for payments to go through before the next step.
Survey (Shipping Information and Colour Choices)
After 1 week, we will send out a survey where we will collect your shipping information AND which binder colours you'd like! You will then be charged the shipping fee with the same payment option you used to pledge with.
As per request from some backers, we will also allow you to select between black or white pages for your binders; this will be a BackerKit exclusive customisation!
Surveys will be due 2 weeks after being sent out. If you fill in the survey after the due date, the shipment of your binder may be delayed so please make sure you fill it in before its due!
Production + Shipping to You
After surveys are due, we will contact our manufacturer to start production! Production + shipping to our warehouse can take 1-4 months, and will mostly be dependent on customs (unfortunately we have no control over how long customs holds our binders for). However, we will be constantly giving you updates as we get them so you'll always be informed of the whereabouts of your binders.
When the binders arrive at our warehouse, we pack all your orders and ship them out to you! Domestic orders (within Australia) will take 2-6 days while international orders will take 5-10 days. We will also email you your tracking number so you know exactly where your binder is.
If you have any other questions regarding next steps, please let us know and we will answer your questions ASAP
Thank you everyone,
from the team at NomNoms
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