Project Update: Wingnut, Thrasher, Double-Heather, and Squid Vicious are on the move!
If you have any customer service requests going forward about your order or the shipment you receive, please make sure to reach out to us at [email protected] so that we can help resolve the situation. Your patience through all of these customs delays has meant the world, and we're here to help if anything's getting in the way between you and the Cuddlee Kaiju of your dreams!
Project Update: PLUSHIES ARE HERE!
They are currently being tagged and prepped for shipping!
Thank you SO MUCH to everyone for their amazing patience while we dealt with the absurdity of the customs process, and we can't wait for these to be in your hands!
It's a HOLIDAY MIRACLE!
Project Update: Customs Delays!
I am unfortunately here to share some sad news about our beloved plushies.
I reached out today to figure out why the HECK our plushies werent here yet. I was told by the folks at CPSC that our stuff was being held at customs because of a miscommunication between them and our shipper. Because of yet ANOTHER egregious error on their part, we are now in a limbo state of not knowing when they will be released from customs.
Now, we know this is INCREDIBLY frustrating, and believe me, if I could hand-carry them out of customs today I would! But, the sad reality is that we are currently at the mercy of the system and will get these precious monsters to you ASAP.
I wish I could give you an exact day, but I would rather not disappoint anyone more than I already have.
Rest assured that we will be rewarding EVERY LAST ONE OF YOU for your continued patience, understanding, and kind words of compassion. I will continue to regularly update everyone. :)
More as soon as I have it!
Project Update: Plushies are here next week!
After some ridiculous delays with out shipper, the plushies are IN THE STATES, and should be at the warehouse next week!
That means we should be starting the fulfillment process by the 28th!
Thanks for all your patience, and for continually supporting all our wacky ideas. We truly, and deeply, appreciate it.
Project Update: Surveys are out!
Surveys just went out for collecting your shipping address! Make sure to fill those out as soon as you can, so that when product arrives, we can get it to you as soon as possible.
Thank you SO much to everyone for their patience while we worked out all the kinks during production. We are thrilled to get these plushies in your hands and out into the wild!
All our best!
Project Update: Shipping Update!
Wanted to let everybody know that we just received word that the plushies are shipping to us in about 2 weeks!
That means you only have about a month left until your Cuddlee plushies are in your hands! All the other items have already arrived at the warehouse and are ready to go once the plushies arrive.
Expect a Backerkit survey in the next few days so that we can collect your shipping address, and get your packages ready.
Project Update: We did it!
We love how excited people are for this product, and we can't wait to get it in your hands. We will be ordering all of the plushies first thing Monday morning when the factory opens, and will be prepping feverishly to prepare for fulfillment!
We will begin building the backend fulfillment stuff so that we can collect everyone's shipping address. You should expect an email regarding your survey in the next two weeks.
For now, I am going to take the team out to celebrate!
All my best!
Project Update: Last 72 hours!
We are still about $590 away from unlocking our first STRETCH GOAL!
Tell your friends, tell your family, HECK, tell your mailman! Let's break $30k so we can give you FREE STUFF!
Project Update: FULLY FUNDED!
Thank you so much to everyone who backed the project. Your continued support is the sole reason we're able to continue our work, and we appreciate every single one of you!
More updates soon, but now, ON TO STRETCH GOALS!
Project Update: CAST YOUR VOTE! Tell us your favorite Kaiju!
HERE'S HOW IT WILL WORK:
- CAST YOUR VOTE NOW via the button above that says "Go Vote Here"
- You should totally do this RIGHT NOW, but you have until TUESDAY, JULY 12TH AT 11:59 PM PST
- One vote per person and no editing once your vote is cast! So choose slowly and choose wisely.
Alrighty then, what are you waiting for? Go vote already. You have until TUESDAY, JULY 12TH AT 11:59 PM PST.
Comment which Kaiju you think needs to win here and why!