Hi everyone! โจ Hereโs a quick update on where things are up to with Holiday Market shipping:
๐ฎ Orders Shipped Before Christmas
All orders with surveys completed before 19th December were packed and shipped on that date.
Estimated Shipping Times
UK: 1โ3 working days (please allow up to 2 weeks before contacting me)
EU: 3โ5 working days, but please allow up to 12 weeks
๐ International Standard: 6โ7 working days, please allow up to 12 weeks
๐ International Tracked: 5โ7 working days, please allow up to 12 weeks
(Postal times can vary, especially around the holidays.)
๐ Orders Still to Be Sent
There are 5 orders with surveys completed after 19th December - these will be sent out tomorrow. Thank you so much for your patience while I work through the final few!
๐ณ Failed Payments
There are currently 4 orders with failed payments. Iโll be emailing those affected later today to help get everything resolved.
โจ Thank You
Thank you so much for your incredible support during this campaign, it truly means the world to my tiny business ๐๐ธ
And exciting newsโฆ Pintopia 2026 launches on January 22nd! Make sure to check it out!! Here's a little sneak peek ๐๐
Make sure to follow the campaign to make the most of the special Early Bird prices and freebies available in the first 48 hours!
Thank you all so much for your support!! Please email[email protected]if you have any questions! Chloe - Pin & Tonic
Hi everyone! โจ Iโve received a couple of messages asking if itโs possible to add items from my main store to your BackerKit pledge.
Iโm so sorry this option wasnโt included on the surveys as promised, and unfortunately I canโt go back and add it in now that theyโve been sent.
But! If you would like to add items from my store to your order, Iโm absolutely happy to help manually.
๐ What to do:
Please email me this weekend at [email protected] with a list of the items youโd like to add. Iโll get back to you early next week so we can sort everything out smoothly.
Thank you so much for your understanding and for all your excitement and support!๐ Chloe - Pin & Tonic ๐ธโจ
Hi everyone! โจ Now that the Holiday Market campaign has wrapped up, hereโs a simple overview of what happens next and what you can expect over the coming days:
๐ Surveys
Backer surveys will be sent as soon as theyโre approved by BackerKit. These will let you confirm your order, select any options, add extras, and update your shipping information.
You'll receive an email the moment they go live!
๐ณ Payments
Campaign payments are currently processing. You will receive an email from BackerKit letting you know whether your payment went through.
If your payment fails, donโt stress. Youโll have a few days to fix it inside BackerKit. If itโs easier, you can also email me directly at [email protected]and we can arrange payment outside of BackerKit.
Once you complete your survey, cards will be charged automatically for:
Shipping
Any additional add-ons you select in the survey
This helps speed up fulfilment so your order can be on its way as quickly as possible!
โ๏ธ International Shipping Upgrades
There is now an optional add-on in the survey for international customers who want to upgrade to tracked shipping.
Some orders will automatically include tracking; the easiest way to check is to look at the shipping total in your survey:
If your shipping cost is over ยฃ20, then tracking is already included.
If itโs lower, you can upgrade in the survey if you'd prefer faster and more secure delivery.
I highly recommend upgrading if you want your package ASAP or like keeping an eye on where your parcel is.
๐ Fulfilment Timeline
As soon as payments clear and surveys are in, Iโll be hustling to get everything shipped as fast as one person possibly can!
Thank you all so much for your patience, excitement, and support during this event ๐โจ
Hi everyone! โจ Weโre officially seven days into the Holiday Market, which means there are only six days left to enjoy the event before it closes!
A HUGE thank you to everyone who has already jumped in, your support means the world to this little business of mine ๐๐
๐ Limited Add-Ons Remaining
Some of the add-ons are now very limited, and a few are close to selling out completely. If thereโs a bundle, pin, or cosy treat youโve had your eye on, now is the perfect time to snag it before it disappears!
๐ Surveys
Iโm currently building all of the backer surveys behind the scenes, and my goal is to have them fully prepared and ready to send as soon as the campaign ends. This will help everything move smoothly and get your goodies heading your way as quickly as possible!
๐ณ Payments
A quick reminder: Please make sure your card details are up to date and that you have sufficient funds available when the campaign ends. The faster your payment clears, the sooner I can begin packing and shipping your orders, and Iโm so excited to send these out to you! โจ๐ฆ
๐ฃ Please Share!
As a small business, your shares, posts, and recommendations mean everything. If youโre loving the Holiday Market or looking forward to your goodies, please consider sharing the campaign on your social media, it truly helps us keep creating magical things for you ๐โจ
Thank you again for making these first seven days so incredible. Hereโs to a sparkling final six!
What a start to the Holiday Party 2025!! Thank you all so much for your support, I did not know what to expect as this is a new event but it has already blown me away.
New Add-Ons Available!
I have created some new add-ons for those who may wish to purchase multiple bundles as gifts, as well as the option to add more individual mystery pins. Do let me know if there are more options you would like adding as I will do my best to accomodate these!
Don't forget to pledge to Dragon Coop, my incredible partner project, to receive a free pin from each of us! ๐