Frequently Asked Questions
Find answers to your questions
Project FAQ
Every piece is crafted from solid brass and filled with cold ceramic enamel. I do not use cheap zinc alloys, artificial plating, or epoxy resin. The brass has a natural, heavy feel and a genuine golden luster.
No factories are involved. I make every single piece 100% in-house in my workshop. The process includes deep-engraving the solid brass with a fiber laser, hand-filling the cavities with ceramic enamel using micro-needles, curing, manual wet-sanding, and final hand-polishing.
You will select your specific creatures and the format you want them in (enamel pin, pendant, earring, or ring) during the post-campaign survey. This survey will be sent to your email shortly after the campaign ends.
Yes, solid brass is a "living" metal. Over time, it will naturally oxidize and develop a beautiful, authentic patina, much like real historical artifacts. If you prefer to keep the bright golden shine, it can easily be restored in seconds with any standard brass polishing cloth.
Yes, I ship worldwide. Every package is sent with a registered tracking number so you can follow its journey directly from my studio to your door.
You can cancel or change your pledge at any time before the campaign ends. Once the campaign is successfully funded and production begins, funds are locked to purchase the raw brass and materials, so refunds are generally not permitted unless there is an exceptional circumstance.
BackerKit FAQ
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible.
If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged.
Backers often receive special rewards for their support, such as:
- Exclusive products
- Bonus rewards for backing related projects
- Discount pricing
- Behind-the-scenes updates
- Creative input opportunities
Pledging in crowdfunding is a commitment to support the creation of a new product or project. Unlike a traditional purchase, you're not buying an item that already exists. Instead, your contribution helps bring a creative idea to life, and in return, you typically receive rewards (such as the product itself) as a thank you for your early support.
- Select a pledge level with the reward(s) you would like to receive
- Select any add-ons
- Confirm your pledge!
- You are charged only if the campaign meets its funding goal.
- Charges happen when the campaign ends, not when you pledge.
The creator will send you a survey to:
- Ask you for more information about your rewards (selecting options, etc)
- Collect shipping information
- Offer additional items you may want to add to your pledge
- Collect shipping fees (if applicable)
The survey will be sent to the email address we have on file with your pledge. Additional payments are charged when you complete the survey.
Only the project creator and the BackerKit Support Team can see your pledge and contact information. Other backers and the public cannot see your individual pledge amount or personal details.
You can change or adjust your pledge level and add-ons before the campaign ends. After the project concludes, cancellations or changes are at the creator's discretion and may depend on what stage the project is in.
Overtime Mode extends your campaign past its original end time to give backers a final chance to make their pledge. It will add an additional 10 minutes past the end time as long as pledges keep coming in. The campaign will end when there is a 10-minute period without any new pledges.