BackerKit FAQ

How does BackerKit crowdfunding work?

Crowdfunding is a collaborative way to bring ideas and projects to life. Project creators post their idea for a project, and backers pledge money to make the project possible. Backers get behind the scenes access and backer-only rewards, which can include exclusive products, special pricing, creative input, content, and more.

To become a backer, select a pledge level that features the reward(s) you would like to receive when the project is successfully completed and make your contribution.

All-or-nothing crowdfunding model: The creator sets a funding goal and a deadline to raise funds. If the project does not meet the goal by the deadline, backers credit cards are not charged and no money changes hands.

Crowdfunding projects can happen at various stages of the creative process. Make sure to check the estimated timeline of when rewards will be delivered. Project creators will keep you updated on the progress toward completion and delivery of your rewards.

Backing a crowdfunding campaign is not the same as purchasing an item from a store. When you back a campaign you are supporting the creation of something new. Rewards are almost always delivered, but are not guaranteed.

When will I be charged for my pledge?

Your payment method will not be charged right away. You will be charged for the amount of your pledge when the campaign ends and the project reaches its funding goal. You will not be charged if the campaign does not reach its funding goal.

What happens after the campaign is over?

The Creator will send out a survey that will ask you for more information about your pledge, your shipping information, additional items you may want to add to your pledge, and collect shipping fees if applicable.

The survey will be sent to the email address we have on file with your pledge.

Any additional payment will be charged when you complete your survey and confirm your order.

Project FAQ

Why should I pledge?

If you participate in this campaign pledging, you're part of the creation of the goodies and you contribute bringing them to life! You'll be the first to receive them with also a lower price ૮₍ ˵• ヮ •˵ ₎ა ̖́-

How do I choose which item I want?

All the choices will be made at the end of the campaign! Infact, once finished, we'll send a survey through e-mail to every backer with all the choosable options. Fillling it out, you'll be able to tell us all the items you want, according to your pledge, or even add more even if the campaign is already finished~

Can I only pledge for an acrylic keychain, vinyl sticker, washi tape or mini pin?

This campaign focuses on turning our Delicows into soft plushies, so the only way to get the extra items at the moment is through the add-ons section, after pledging for at least one plushie ૮₍ ˵● ɷ ●˵ ₎ა♡

Why is there no shipping price included?

Shipping rates are very fluctuating, especially in the latest period. We want to charge you only the closest amount as possible to the real fee, based on the actual weight of your package and on your Country when your rewards are about to be dispatched. Including shipping priorly instead, would not make this possible as it would be only our estimate based on the shipping rates of the moment. As said, prices fluctuates, but you can already get an idea of what the shipping costs would roughly be for you anyways, looking at the chart we included on the main campaign page! Please jus don't manually add any shipping costs that you see in that chart to your pledge! Shipping will be calculated and charged always via BackerKit, but AFTER the campaign is over some time before we'll ship the rewards out~

Are the timelines guaranteed?

As always, we'll try hard to stay withtin the timeline we've scheduled, but delays are never far behind... especially with large campaigns and given that at the moment we're still only two and we don't have someone helping us with fulfilment, yet (but we're working to find more hoomans). Of course, though, when all the products will reach us, we'll do our best to dispatch them as quickly as we can! We'll let everyone know through updates if something changes or if delays occur as much as we can, in any case~

Will the plushies be available also after the campaign?

Yes, all the leftovers will be listed on our shop, but with an higher price and only after we complete the fulfillment of the campaign rewards! This applies also to the other items in this campaign, not only to plushies~

When I will be able to choose my rewards?

When the campaign ends we'll send a survey with all the choosable options to every backer, through e-mail! You'll be also able to add even more goodies to your pledge when filling your survey in ૮₍ ˵^ ɷ ^˵ ₎ა✧˖°

Can't find an answer to your questions?