A very brief update from my side. A backer made me aware that my BackerKit emails and notifications were not being forwarded correctly.
I know I've been flaky on my communication. Without going into too much detail, I've really had a lot on my plate for the last half a year or so, including the cancer diagnosis of two family members, the passing of a third, and now the imminent passing of a fourth family member, all within the span of about half a year. This has burnt me out incredibly. It's no excuse for my absence, but hopefully it explains why it's hard for me to keep up at the moment. I currently don't have anyone to help me with inquiries and communication. Please know that it's my priority to get your goodies to you as soon as I possibly can.
That being said, here's the current status update:
- Backers with only batch 1 plushies should have received their packages, aside from 15 backers who seemed to have fell through the cracks: I will ship these 15 remaining ones out when I'm back at work at my office, probably next week. Remaining batch 1 plushies that are reserved for this backerkit have been counted, quality checked, and set aside in my office.
- Batch 2 plushies are still in progress Unfortunately not much to do about this.. the factory seems to have been backlogged a bit since the Chinese new year holiday. Here's a screenshot of the order, paid in full, showing that we are waiting for the factory to ship: I'm unsure of the ship-by date the factory is targeting. I don't want to make a hard promise on a new date because the dates have been pushed back so many times. When things are a bit calmer in my personal life I will be contacting the manufacturer to discuss.
If at this point you'd rather have a refund, please leave a comment on this update, and I will happily accommodate this. I'll be going through this thread and processing refunds on Saturday.
