A very brief update from my side. A backer made me aware that my BackerKit emails and notifications were not being forwarded correctly.
I know I've been flaky on my communication. Without going into too much detail, I've really had a lot on my plate for the last half a year or so, including the cancer diagnosis of two family members, the passing of a third, and now the imminent passing of a fourth family member, all within the span of about half a year. This has burnt me out incredibly. It's no excuse for my absence, but hopefully it explains why it's hard for me to keep up at the moment. I currently don't have anyone to help me with inquiries and communication. Please know that it's my priority to get your goodies to you as soon as I possibly can.
That being said, here's the current status update:
- Backers with only batch 1 plushies should have received their packages, aside from 15 backers who seemed to have fell through the cracks: I will ship these 15 remaining ones out when I'm back at work at my office, probably next week. Remaining batch 1 plushies that are reserved for this backerkit have been counted, quality checked, and set aside in my office.
- Batch 2 plushies are still in progress Unfortunately not much to do about this.. the factory seems to have been backlogged a bit since the Chinese new year holiday. Here's a screenshot of the order, paid in full, showing that we are waiting for the factory to ship: I'm unsure of the ship-by date the factory is targeting. I don't want to make a hard promise on a new date because the dates have been pushed back so many times. When things are a bit calmer in my personal life I will be contacting the manufacturer to discuss.
If at this point you'd rather have a refund, please leave a comment on this update, and I will happily accommodate this. I'll be going through this thread and processing refunds on Saturday.
We use essential cookies and our own first-party analytics to run BackerKit. With your consent, we also use cookies to measure our marketing and share data with advertising partners to show you relevant ads. Accept to allow all cookies, or reject to turn off the optional ones.
Read our cookie policy.